2nd Line Engineer

2 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom eTech Partners Full time
Our client - a growing and ambitious firm based close to Southend Central Station.

Are looking for a 2nd line Support Engineer to join team focussed on supporting a diverse range of internal users across the organisation.


You will be responsible for all end users to identify and resolve complex issues,

What will you do

  • Provide a firstclass level of technical customer service to all internal users and provide an initial resolution of these incidents.
  • Resolve 2nd line issues
  • Completing internal user moves including phones
  • Resolve complex technical issues
  • Use your excellent communication and soft skills to do this in a timely manner

Knowledge and Experience

  • Ability to diagnose and troubleshoot IT issues.
  • Understanding of Microsoft operating systems
  • W10 upwards
  • Active Directory user mailbox creation and administration
  • Office 365 systems.
  • Setup, repairs, upgrades and troubleshooting of PC's, laptops, mobile devices and printers
  • Excellent communication skills written & verbal
**My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity.

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