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Operations Assistant

3 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom One Sure Insurance Full time
One Sure Insurance are one of the UK's fastest growing independently owned Insurance Brokers.

We are purely based in the UK with our Head Office located in Stoke on Trent, Staffordshire and 5 other sites across the UK, including the Midlands, the South, and Wales.

Due to business growth, we now have a vacancy in our operations team. We are ideally looking for someone with the qualities below to work within this technical and everchanging environment.

Salary up to £25,000.00 dependent on experience

Key responsibilities:

  • Support the head of operations and operations team in delivering change within the business.
  • Assist with software updates and testing across multiple systems (such as Merlin, CDL.)
  • Provide support with the daytoday management of the self service area
  • Assist in the creation, review and update on internal and external documents and communication.
  • Helping to investigate and resolve a variety of issues reported across all brands of the business
  • Assisting with insurer audits and queries
  • Providing coaching and support to department managers
  • Assist with general administrative tasks.
  • Good understanding of how the lifecycle of an insurance policy works.
  • Knowledgeable in all systems that are used across the business (advantageous)
  • Strong communicator, confident in senior management and 3rd parties communication.
  • Ability to work effectively under pressure.
  • Be able to act with integrity.
  • Excellent attention to detail
  • Be willing to learn about regulations and how they should be applied across the business.

Benefits:

  • Long term development opportunities
  • 28 days holiday including bank holidays increasing to 33 days with length of service.
  • Day off on your Birthday
  • Length of service bonus after 2 years' service in November £100 bonus per year and an extra day's holiday per year
  • Quarterly incentives
  • Yearly attendance incentives
  • Company sick pay
  • Discounts and benefit package with Wider Wallet
  • Continual learning and development


 Health plan
  • Health benefits including 24/7 GP advice, cover for medical costs and more _(following probationary period)_
  • Cycle to work scheme

Salary dependent upon experience.

Job Types:
Full-time, Permanent

Salary:
Up to £25,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free flu jabs
  • Free parking
  • Onsite parking
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Loyalty bonus
  • Performance bonus
  • Quarterly bonus

Ability to commute/relocate:

  • Stoke-OnTrent: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Please state your salary expectations?

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Reference ID:
SOA040723