Ambulance Care Assistant

1 week ago

Crewe, Cheshire East, United Kingdom EMED Group Full time

We have a fantastic opportunity for an Ambulance Care Assistant to join our team based in Crewe.

Job Introduction

We are looking for enthusiastic, care focused individuals that have a keen interest in health care, working from our Crewe site covering Out of Hours discharges from Leighton Hospital on a 4 On 4 Off contract permanent 32.5 hrs per week.

For the right individuals we will provide you with a comprehensive Induction Programme where full training will be provided.

You will be responsible for the care and safe transportation of non-emergency PTS patients. Ensuring timely transportation to and from appointments at hospitals, treatment centres day units or other places of care. At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.

What benefits can you expect?

Paid holiday entitlement £12.07ph (nightly rate) 32.5 hours per week - 4 on 4 off -out of hours (permanent contract)
Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000. 24/7 online/telephone GP Consultation and access to prescriptions. 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway. Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody. Unlimited mental health consultations. Unlimited physiotherapy consultations. Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury. Financial guidance re retirement planning, tax savings and state benefits. Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave. Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event. Refer a Friend recruitment incentive scheme with financial rewards. The EMED foundation, to provide support to colleagues and our local communities. Pension Scheme. Blue Light Card. Uniform provided. EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements. Flu vaccination (through an internal campaign in Autumn/Winter).

Role Responsibility

To undertake a full range of PTS duties including stretcher work and wheelchair clamping; Competence in patient assessment, manual handling and moving of patients, oxygen therapy, BLS and AED Ensure own compliance with patient care and safety protocols and guidelines. Ability to work alone as required on a range of PTS duties. Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness. Carry out daily vehicle checks and report defects promptly in accordance with service instructions. Provide a patient focused service and an appropriate level of customer support, satisfaction and confidence in the service. Convey allocated patients and escorts to and from home address, to and from hospital or other treatment centres and between hospitals, other treatment centres or care facilities. Drive allocated vehicle as road traffic law dictates, in a manner appropriate to the conditions, and with due consideration for the safety of vehicle occupants and other road users, in non-emergency conditions. Maintain communication with local control using mobile data device or telephone, as appropriate. Complete all statistical information and patient journey records neatly and on time as instructed. You will ensure effective use of technology to meet contract KPIs and performance targets. Stop, report and lend appropriate support and assistance, within competencies, at the scene of any untoward incident that may require first aid and /or ambulance intervention on route; assist colleagues when necessary to do so.

To be considered as an ACA, you will need to be:

Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public. Full Driving licence with no more than 6 penalty points Diplomatic and Negotiation skills The ability to work on your own initiative. Good organisational skills The ability to work with personnel of all levels. Evidence of well-developed communication skills, both verbal and written Proven numerical and literacy skills.

Our Values

Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

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