Amazon Administrator
1 week ago
Basis
Full time
Region
South
Job category/type
Business Support / Administration
Date posted
22/03/2024
Job reference
REQ
About the role:
We have an exciting opportunity for an administrator position to work within the Amazon team. Supporting with day-to-day tasks within the Amazon department, including problem solving, investigating, looking for improvements and general admin jobs.
- Uploading new products, additional content to the catalogue and review product recommendations to assist sales growth and provide a full comprehensive view of all our available products.
- Ensure accuracy on product details and dimensions, to ensure our customers have clear information of the product.
- Corresponding with stakeholders across various branches and companies, to ensure efficiency is maintained across the business.
- Maintaining stock lists, enabling customer requirements are met.
- Monitoring deliveries and operational performance, ensuring customer satisfaction and reducing customer chargeback.
- Support promotional activity, to drive customers to our product.
- Supporting purchase order management including Amazon Europe, to ensure delivery in a timely manner.
- Processing orders and credits, ensuring our systems balance.
- Inventory management, to support our branches manage incoming dropship orders.
- Investigating and disputing chargeback related issues, to resolve queries to the customer's satisfaction.
- Carry out any other duties and responsibilities that are commensurate with the role and within your capability, as and when required to ensure the company continues to operate efficiently.
What are we looking for?
- We're looking for an individual who has a great personality and work ethic, is prompt and punctual, keen to learn and expand their skillset.
- You will be required to demonstrate dedication and take ownership of your role, which is crucial in a small team.
- Effective time management and ability to prioritise.
- A selfmotivated and organised individual who is able to work on their own initiative as well as working as part of a team.
- Good level of accuracy and data entry skills
- Computer literate with Excel skills is an advantage.
- Strong attention to detail.
- Excellent communication skills, both written and verbal.
- Vendor Central would be preferred but is not essential as full training will be provided.
- Flexible approach when asked to carry out different tasks
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