Billing Team Leader
1 week ago
On offer is a competitive salary of up to £33k, they are also working from home 50% of the times and offer some other fantastic benefits.
The role:
- Triage and manage workloads, review the team's work queues daily.
- Monitor quality for accuracy and training and development opportunities in liaison with Billing Services Manager.
- Ensure all items with the team not in query, have been cleared by each team member prior to system close.
- Ensure each team member adheres to all firm policies.
- Manage resources regarding absence, overtime and peak periods.
- Service Level Agreement monitoring and reporting.
- Resolving escalated queries.
- Recruitment and performance reviews (Modus and KPI's).
- Other management information reporting on request.
- Liaise with stakeholders to resolve queries effectively and manage expectations.
- Dealing with Adhoc staffing issues.
- Works to given timeframes and anticipates likely workflows
- Billing Experience preferable
- Knowledge of a legal billing system preferred
- Elite 3e/Enterprise desirable
- Experience in a partnership or professional services environment with a finance background.
- Consistently produces accurate work, exceptional attention to detail
- Good written and verbal communication skills, able to communicate at all levels, confident, professional telephone manner
- Willing to do routine tasks
- Selfmotivated, proactive and ability to prioritise and manage own workload
- Able to use initiative, but also work well within a team
- Proficient in MS Excel and Word
- Responsible for managing own development and willing to learn
- Analytical skills to resolve queries
- Shows flexibility in approach
Benefits:
- Working from home 50% of the time
- Bonus scheme
- Cycle to work scheme
- 50% payment towards any gym membership
- 25 days holiday which will increase to 28 + statutory days
Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions.
We recruit at all levelswithin finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions.
With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester.
Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.-
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