Welcome Host/hostess

2 weeks ago


London, Greater London, United Kingdom Portico Corporate Reception Management Full time

This unique opportunity within our Portico family is situated on the 35th Floor of one of the most iconic buildings in London, within a restaurant that offers an unrivalled viewing gallery with panoramic views over London, from a foliage-filled atrium.


We are on the lookout for a Welcome Host who is passionate about providing impeccable service and enjoys working in a fast-paced environment as part of a team.

The warm welcome from our team determines the first impressions that our visitors have of our clients' premises.

The role of the Welcome Host is to ensure that you provide the highest level of customer care and personal service to all who access the space.


We are looking for individuals who stand out from the crowd with the very best skills in customer service, to help maintain our 5* standards when interacting with the public.

Excellent personal presentation with a genuine smile goes a long way in customer service, so we will be expecting someone who enjoys engaging in conversation and easily develops rapport with others.

Working Hours: 40 hours per week on a 8 hour shift basis, Monday-Friday 09:00-18:00 and Saturday & Sunday 10:00-21:00. Covering a 7 day operation and including Bank Holidays.

Closest tube station:
Bank

Salary:
£30,500

Why PORTICO?
Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging

Our family is made up of all kinds of people.

We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.

We are one vibrant community and love to get together and celebrate our success.


Our people are customer service superheroes With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.

At Portico hard work and commitment are never overlooked.

We provide every team member with the very best coaching, encouragement, support and training to flourish and reach their full potential.

Our recognition programmes focus on an impromptu 'thank you' scheme, the Annual Portico People Awards and long service awards.
-
Benefits: _We provide you with a competitive holiday allowance, pension, life insurance, enhanced annual leave, Recommend a Friend Bonus Scheme and thank you voucher scheme._

  • We also have a 24hour confidential helpline for employees, providing counselling & information services. You will also have access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people._

Job Types:
Full-time, Permanent

Salary:
£30,500
.00 per hour

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Free or subsidised travel
  • Life insurance
  • Referral programme
  • Sick pay
  • Store discount
  • Wellness programme

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Reference ID: 11555
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