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Store Supervisor

3 months ago

London, Greater London, United Kingdom Drake's Full time
Job Title: Retail Sales Supervisor at Drake's
  • Job Type: Full-time, 40 hours per week
  • Hours of Work: Monday – Saturday 9:30 - 18:30, Sunday 12:00 - 18:00
Job Overview:
Drake's is seeking a proactive retail Sales Supervisor to oversee sales activities and projects while maintaining exceptional customer service standards and meeting sales targets.
  • Key Responsibilities:
  • Ensure the store meets luxury market standards.
  • Support Deputy Managers with store operations.
  • Maintain store organization and visual merchandising.
  • Manage stock levels and assist with stock management.
  • Lead team huddles and set targets.
  • Provide exemplary customer service and sales leadership.
  • Propose business development ideas.
  • Manage client complaints and resolutions.
Requirements:
The ideal candidate should have:
  • Extensive experience in high-level tailoring sales.
  • Knowledge of made-to-measure is a plus.
  • Experience with CRM activities is an advantage.
  • Prior experience in managing store figures, targets, and KPIs.