Store Supervisor

2 days ago


London, Greater London, United Kingdom JD Group Full time
Job Title: Store Supervisor

We are seeking a highly motivated and experienced Store Supervisor to join our team at JD Group. As a Store Supervisor, you will play a key role in leading and managing a high-performing team of colleagues to deliver exceptional customer service and achieve sales targets.

Key Responsibilities:
  • Support the Store Management team to lead and motivate a high-performing team of colleagues.
  • Support a culture of exceptional customer service, ensuring our store teams win customers for life by exceeding their expectations.
  • Support colleagues through internal development programs to support future talent and career pathways.
  • Uphold a store that is safe and compliant operating environment for all colleagues and customers.
  • Deliver our financial results in line with or in excess of company targets.
  • Duty manage and take responsibility for the store in the absence of the Store or Department Manager.
Requirements:
  • Great role model who supports colleagues by mentoring and sharing knowledge to build stronger teams.
  • Clear, confident, and motivational communicator with excellent verbal, listening, and written communication skills.
  • At least 1 year supervision experience, preferably in a similar format of retail.
  • Experience of effectively prioritizing and delegating workload to achieve team goals and objectives.
  • A passion for customer service and a proven record of delivering excellence in this area.
  • Knowledge of local market trends, competitor activity, and the ability to identify local community growth opportunities to their Store Manager.
What We Offer:
  • Incremental holiday allowance.
  • Staff discount on JD Group and other brands within the organization.
  • Discounted membership at JD Gyms.
  • Personal development opportunities to learn and develop at work.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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