Complaints Officer
1 week ago
Location - Liverpool
Contract - Temporary - 3 Months
Start Date:
ASAP
Pay Rate:
£21.05 Umbrella p/h
Job Description:
Our client is currently seeking a highly motivated and experienced Complaints Officer to join their team.
As a Complaints Officer, you will be responsible for managing and resolving complaints from customers in a timely and efficient manner.
This role requires excellent communication skills, attention to detail and the ability to work under pressure.Key Responsibilities:
Handle and resolve customer complaints in a professional and timely manner
Investigate complaints thoroughly and provide appropriate solutions
Ensure all complaints are logged and tracked accurately
Provide regular reports on complaints and resolutions to management
Ensure compliance with company policies and proceduresRequirements: Previous experience in a complaints handling role
Excellent communication and interpersonal skills
Ability to work under pressure and meet deadlines
Strong attention to detail and problem-solving skills
Experience in a customer service environment
Proficient in Microsoft OfficeIf you require any additional information regarding the position, please call Arran at Service Care Solutions on (phone number removed) or send an email to (url removed)#J-18808-Ljbffr
-
Complaints Officer
1 week ago
Liverpool, Liverpool, United Kingdom Service Care Solutions Ltd Full time £21Job title - Complaints Officer Location - Liverpool Contract - Temporary - 3 Months Start Date : ASAP Pay Rate : £21.05 Umbrella p/h Job Description: Our client is currently seeking a highly motivated and experienced Complaints Officer to join their team. As a Complaints Officer, you will be responsible for managing and resolving complaints...
-
Complaints Advisor
23 minutes ago
Liverpool, Liverpool, United Kingdom Venn Group Full timeComplaints Advisor vacancy waiting to be filledVenn Group have been approached by a Housing Association and would like to introduce the following position available Position: Complaints Officer / AdvisorLocation: Hybrid / Tuesday working from the Liverpool OfficeRate: £ £20.42 p/hour (Umbrella Rate) Length: 3 monthsHours: 37 hours p/weekThe role will...
-
Complaints and Claims Manager
1 week ago
Liverpool, Liverpool, United Kingdom The Clatterbridge Cancer Centre NHSFT Full timeIf you are ready for a new challenge in 2024 and have the necessary experience in Complaints and Claims management, we would love to hear from you. This post is a fixed term of 14 months to cover for Maternity Leave. A secondment opportunity will be considered. Main duties of the job The Complaints and Claims Manager is responsible for the management of...
-
Complaints Handling Advisor
1 week ago
Liverpool, Liverpool, United Kingdom The Very Group Full timeAbout usWe are hiring for an intake of Complaints Handling Advisors to join us in January 2023We're The Very Group, and we're here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on to...
-
Governance and Assurance Officer
7 days ago
Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a divisional governance and assurance officer to work within the Broadgreen site.Reporting to the Head of Governance, the post holder will have a good understanding & knowledge of governance in a health care setting and will have responsibility for supporting all aspects of governance across their area of...
-
Enforcement Officer
1 week ago
Liverpool, Liverpool, United Kingdom AKTON Resourcing Ltd Full timeJob Opportunity: Enforcement Officer Are you ready to play a pivotal role in ensuring compliance with planning regulations and shaping the landscape of our city? Join our dynamic team and make a difference in maintaining the integrity of our urban environmentPosition:Enforcement Officer Location: City Wide About the Role: As an Enforcement Officer, you...
-
Enforcement Officer
1 week ago
Liverpool, Liverpool, United Kingdom iWork Recruitment Limited Full timeContract to start on until with a possible extension.PRIMARY PURPOSE OF THE JOB:To co-ordinate and provide expert advice in relation to the enforcement of planning control.MAIN AREAS OF RESPONSIBILITY:Assist and direct the statutory powers of enforcement and planning control, including the investigating of complaints, the monitoring of development and...
-
Housing Officer
1 week ago
Liverpool, Liverpool, United Kingdom The Riverside Group Full time £33,487 - £35,169Job Title: Housing Officer Contract Type : Permanent 63 is achieved after 12 months successful performance in the role)Working Hours : Full time 35 hours per week Monday to Friday Location: Hybrid, Liverpool The difference you will make as a Housing Officer You will maximise the economic viability, social sustainability and self sufficiency of the...
-
Service Charge Officer
1 week ago
Liverpool, Liverpool, United Kingdom Venn Group Full timeService Charge Officer & Senior Service Charge Officer Vacancies waiting to be filledVenn Group have been approached by a Housing Association and would like to introduce the following position availablePosition: Service Charge OfficerLocation: Liverpool / HybridRate: £23.30 p/hour (Umbrella/Ltd rate)Length: 3 months minimumHours: 37.5 hours per weekThe role...
-
Admin Assistant Counter Officer
1 week ago
Liverpool, Liverpool, United Kingdom Brook Street Full timePrimary Purpose Admin Assistant Counter OfficerAs an Admin Assistant within the Customer Service Offices and Centres you will contribute to safeguarding identity through managing customers arriving to counter services and carrying out related activities to deliver a world class customer service.Working hours, Pay rate and benefits Working Monday Friday 37...
-
Admin Assistant Counter Officer
7 days ago
Liverpool, Liverpool, United Kingdom Brook Street Full timePrimary Purpose Admin Assistant Counter OfficerAs an Admin Assistant within the Customer Service Offices and Centres you will contribute to safeguarding identity through managing customers arriving to counter services and carrying out related activities to deliver a world class customer service.Working hours, Pay rate and benefits Working Monday Friday 37...
-
Divisional Governance and Assurance Officer
7 days ago
Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timePromote and facilitate the development of effective governance and assurance. Provide support to key leaders within their area of responsibility in the delivery of their governance objectives. This will include clinical directors, care group leads, audit and governance leads, matrons and ward managers. Support local identification of incidents requiring more...
-
Customer Liasion Officer
7 days ago
Liverpool, Liverpool, United Kingdom Daniel Owen- UK Full timeContract Type: Temporary Location: Merseyside Industry: Maintenance & Services Salary:£ £13.80 per hour- Start Date: ASAP Duration: Temp to perm REF: TMFMTLOWA_ Contact Name: Tom Meachin Job Published:about 3 hours agoCustomer Liaison Officer RequiredJob Type: PermanentStart date: Immediate or notice periodIndustry: ConstructionLocation: Walton,...
-
Office Admin and Team Support
1 week ago
Liverpool, Liverpool, United Kingdom Corpore Full timeCorpore is an award winning independent absence, injury and risk management provider. We are one of the largest rehabilitation and injury management companies in the UK. We deliver an independent rehabilitation service and are a provider of impartial absence, injury and risk management.Our Clinical Services Team provides rehabilitation management to...
-
Technical Support Officer/administrator
7 days ago
Liverpool, Liverpool, United Kingdom Triumph Consultants Ltd Full timeWhat's involved with this role:Temporary Technical Support Officer/AdministratorReference no: Liverpool RQ863005Pay Rate: £12.71 per hour PAYEThis opening assignment is for 5-6 mouthsKey Responsibilities: Provide technical and administrative support within the Service, in a flexible manner ensuring that an effective, efficient and customer focussed service...
-
Front Office Team Leader
7 days ago
Liverpool, Liverpool, United Kingdom Staycity Full timeStaycity is looking for an Front Office Team Leader to join the team on a full time, permanent basis.Staycity currently operates in excess of 5,000 apartments across several major European cities including Birmingham, Dublin, Edinburgh, Liverpool, London, Manchester, Marseille, Paris, York and Lyon with many more exciting cities to follow.The Staycity family...
-
Student Caseworker and Safeguarding Officer
2 days ago
Liverpool, Liverpool, United Kingdom The Liverpool Institute of Performing Arts Full timeThe Liverpool Institute for Performing Arts is recognised as a world leading centre of excellence for creative learning and vocational training within the performing arts and creative economies. We enjoy an international and national reputation for the quality of our teaching, our world class facilities and an enviable track record of graduate employment and...
-
Resident Liaison Officer
7 days ago
Liverpool, Liverpool, United Kingdom Daniel Owen- UK Full timeContract Type: Permanent Location: Liverpool Industry: Construction Salary:Up to £24000 per annumREF: KM04_ Contact Name: Kerry Mcmenamin Job Published:5 minutes agoResident Liason OfficerMerseyside and Runcorn region£24,000kMonday - Friday08:00am - 17:00pmKey Knowledge Experience of Customer Engagement and improving Customer Satisfaction is essential...
-
Assistant Front Office Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY After two internal promotions we are excited to share that we are recruiting for an Assistant Front Office...
-
Assistant Front Office Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY After two internal promotions we are excited to share that we are recruiting for an Assistant Front Office...