Customer Service Specialist
2 weeks ago
Location:
Peterborough, GB
Job Family:
Consumer
Country/Region:
United Kingdom
Customer Service Specialist
Our customers need you Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, if you are looking to make a real difference every day and have a positive impact on customers lives, read on
Our mission is simple, we make life easier for people with intimate healthcare needs. Our passion is delivering outstanding customer service to our customers.
£22,000 is our starting salary and there is an annual bonus potential of an additional £1400, therefore your realistic achievable earnings are £23,400. On top of this we offer a profit related pay scheme paying up to an additional 5% of your salary each year. We regularly offer overtime should you wish to accept this to support the demands of our customers as well as this being an opportunity for you to earn yourself some additional funds
Coloplast offers all employees a comprehensive benefits package including 28 days holiday (plus bank holidays), private health care, pension, profit related pay, company share scheme, free parking (although we are also on a bus route) and many other flexible benefits including gym membership, discount vouchers and bike to work scheme.
Home/ blended working is available (once you are fully established in the role) supporting your work/life balance which is important to us.
This coupled with our outstanding benefits package we will be sure to put a smile on your face as well as our customers.
We do work Saturday mornings on a rotational basis, and you receive time off in lieu for the hours worked.
Here's more information on the role
We are looking for friendly customer service staff to deliver a fantastic service to our customers each and every day.
To be successful you will be able to demonstrate excellent communication skills, have a genuine desire to help others, be computer literate and critically, be looking for a role that will allow you to succeed and grow.
Role Responsibilities:
Most importantly you will be expected to put the Customer at the forefront of everything that you do
You will answer incoming telephone calls from customers including processing orders, answering questions on products and/or services, research orders and other records to solve problems whilst offering solutions
Work closely with internal colleagues/other departments to ensure excellent customer service is provided
You won't be disappointed - we really are a Great Place to Work
We require all new starters to be available with no holiday during the first 6 weeks of employment due to training requirements.
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs.
Employing about people and with products available in more than 143 countries, we are one of the world ́s leading medical device companies.
We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things.
Watch the film. Follow us on LinkedIn. Like us on Facebook.54220
LI-CO
-
Customer Service Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Travelex Full timeCustomer Service Specialist Job Type : Full Time, Permanent Hours per week : 36 hours per week Salary: £12.20 per hour Working Patterns: We support our business 24 hours per day, seven days a week, so there are various shifts available. We work on a fixed shift rotation. Benefits: 25 days plus bank holidays Employee discount platform with...
-
Senior Customer Support Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Photocentric Full timeSenior Customer Support SpecialistPhotocentric Ltd is an award-winning manufacturer based in Peterborough and the USA. We are innovators of 3D printers, resins and worldwide leaders of craft stamp manufacturing.This is a fantastic opportunity for a confident and energetic Senior Customer Services person with some client Account Management experience toegther...
-
Senior Customer Support Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Convera Full timeConvera is seeking Senior Customer Support Specialist in our Peterborough office. The Senior Specialist (Service Delivery Manager) is responsible for the consistent delivery of high quality, responsive services for key clients, to optimize client satisfaction and retention. Oversees the full suite of Middle Office end-to-end payment services, ensures...
-
Customer Service Apprentice
2 weeks ago
Peterborough, Peterborough, United Kingdom British Sugar Full timeIn this apprenticeship, you will follow a Customer Service pathway, learning how to create best in class customer experience, working with our broad range of big brand customers. You will be an integral member of the team, learning how to manage and track customer satisfaction, administer sales, and resolve customers questions effectively, creating a...
-
Customer Service Advisor
2 weeks ago
Peterborough, Peterborough, United Kingdom The New Homes Group Full timeJob Title:Customer Service Advisor**Basis:Full time Permanent Employed Role.Location:Office Based in Peterborough.Target: Minimum of 12 Months experience in telephone-based customer service or sales environment.Rewards: Starting salary of 20,500 with incremental increases in line with role progression. Performance related bonuses. OTE 25,000.Working Hours:...
-
Senior Specialist, Client Services Education
2 weeks ago
Peterborough, Peterborough, United Kingdom eFinancialCareers Full timeSenior Specialist, Client Services (Education) - Peterborough, United KingdomAre you passionate about providing a world-class customer experience? Do you want to unleash your potential for a global FinTech company that is passionate about moving money for better? Join Western Union as a Senior Specialist, Client Services (Education).Motivated by our values:...
-
Customer Service
2 weeks ago
Peterborough, Peterborough, United Kingdom King Carz - Peterborough (Westgate Office) - Taxi Booking Office Full timeAbout usAt KingCarz, we are revolutionizing the taxi industry in the Peterborough area with our commitment to exceptional service, reliability, and convenience. As the leading taxi company operating in and around Peterborough, we pride ourselves on providing 24/7 transportation solutions to our valued customers.Our team of highly skilled and professional...
-
Digital Customer Success Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Convera Full timeConvera, the largest non-bank provider of foreign exchange services to businesses in the world, is looking for a growth-minded contributor, committed to our vision of making moving money so easy, that any company in the world can grow with confidence.This is a rare opportunity to join Convera as a founding member of the Digital function within Customer...
-
Customer Service Advisor
2 weeks ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full timeBasic starting salary of £20,500.00, with a guaranteed further £500 uplift after probationRole:Customer Service AdvisorLocation: Hampton, PeterboroughStart Dates: 24th April 2023Shift Patterns:Monday to Friday and 4 on 4 off shifts availableJoin our friendly, fast-paced contact centre and help us deliver outstanding service.In return, we'll offer you a...
-
Customer Services
7 days ago
Peterborough, Peterborough, United Kingdom ACS Staffing Solutions Full timeCustomer Services / Contact Centre / Call Centre /Customer Relationship Executive Peterborough£24-28k plus monthly commissionAre you a career driven professional looking to join a business where you can contribute towards its future success?We have a rare opportunity to join our established client, within a growth business area, where you will be a key...
-
Customer Service
2 weeks ago
Peterborough, Peterborough, United Kingdom Amour Recruitment Full timeJob description Do you enjoy speaking to customers on a daily basis?_ Are you technically minded?_ Have you got great keyboarding skills?_If so we have a great temp to perm opportunity working for one of our clients in.They are based Ferndown in Peterborough.Hours are 9pm 5pm Monday to Friday with no weekends.Rate is £9.79 per hour, rising to £10.47 per...
-
Customer Engagement Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Sycamore BMW & MINI Full timeSycamore BMW & MINI Are you a dynamic and motivated selfstarter with a passion for providing outstanding customer service? Do you have excellent communication and interpersonal skills? Do you hold the ability to remain calm and professional under pressure, whilst ensuring the needs of the customer remain the focus of all that you do?If you have answered yes...
-
Customer Engagement Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Sycamore BMW & MINI Full timeSycamore BMW & MINI Are you a dynamic and motivated selfstarter with a passion for providing outstanding customer service? Do you have excellent communication and interpersonal skills? Do you hold the ability to remain calm and professional under pressure, whilst ensuring the needs of the customer remain the focus of all that you do?If you have answered yes...
-
Customer Service Advisor
2 weeks ago
Peterborough, Peterborough, United Kingdom Lisa Wright Recruitment Full timeLisa Wright Recruitment are currently recruiting for a Customer Service Advisor to work for a company based in Peterborough, Cambridgeshire.The company are renowned in their field and pride themselves on providing a high level of service to their customers.This would be a great opportunity for someone who is looking to transfer their retail or hospitality...
-
Customer Service Advisor
2 weeks ago
Peterborough, Peterborough, United Kingdom Adecco Full timeAdecco are looking for a customer service advisor to join a fast-growing utilities company in Peterborough City Centre. This role is suitable for someone with excellent customer service skills who is comfortable speaking to customers over the phone.This job role includes two shift patterns: 9am to 5:30pm and 12pm to 8:30pm. You will be required to work both...
-
Customer Service Advisor
2 weeks ago
Peterborough, Peterborough, United Kingdom Infinity Recruitment Consultancy Limited Full timeAre you seeking a Monday to Friday Customer Service role? Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience? Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 8am - 4.15pm /...
-
Customer Service Representative
2 weeks ago
Peterborough, Peterborough, United Kingdom RH COMMERCIAL VEHICLES Full time**Customer Service Representative - Peterborough- £25,000 a year, depending on experience**Want to be part of an award-winning team that offers great hours, development opportunities, bonus and wellness schemes, and fantastic company events?Why not become a Customer Service Representative at RH Commercial Vehicles?What's in it for you?- £25,000 a year...
-
Customer Service Representative
2 weeks ago
Peterborough, Peterborough, United Kingdom Reliant Resourcing Ltd Full timeWe are currently seeking a Customer Service Representative to join our Client's friendly and professional team. The ideal candidate will be responsible for providing exceptional customer service and support to all stakeholders. This role requires a positive, can-do attitude, the ability to take accountabillty, as well as excellent communication skills.What...
-
Customer Service Representative
2 weeks ago
Peterborough, Peterborough, United Kingdom Cash Shop Full timeFull-time Customer Service Representative (CSR)Cash Shop Ltd. has been providing its customers with retail financial services since 2004. Initially established by the founder of the UK's original cheque cashing company, Cash Shop is now owned and operated by individuals with combined experience of over 50 years in the industry.We are dedicated to helping our...
-
Customer Service Agent
2 weeks ago
Peterborough, Peterborough, United Kingdom Yours Clothing Limited Full timeCOMPANY STATEMENT:Yours Clothing is the UK's best value plus size fashion retailer on the high street and online. We are growing at pace, with the additions of our menswear brand, BadRhino, stocking large size menswear and our Long Tall Sally brand, specialising in tall women's clothing.Our continued success comes from our entrepreneurial thinking and...