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Service Designer
3 months ago
User Experience Researcher
As a User Experience Researcher at Alo Mundus, your mission is to dive deep into the minds of our users to uncover their needs, struggles, and behaviors.
- User Research: Conducting insightful interviews, surveys, and tests to gain a profound understanding of user needs and behaviors.
- Service Mapping: Developing detailed service blueprints and customer journey maps to visualize current and desired user interactions.
- Idea Generation: Brainstorming innovative solutions based on research insights to enhance user experience.
- Prototyping & Testing: Creating and validating prototypes to refine service design solutions effectively.
- Cross-Functional Collaboration: Collaborating with engineers, product managers, and stakeholders to implement designs seamlessly.
- Monitoring & Analytics: Analyzing post-implementation metrics to evaluate design effectiveness and make necessary tweaks.
- Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.
- 3-5 years experience in Service Design or similar roles.
- Strong portfolio showcasing a wide range of service design projects.
- Proficiency in design tools like Sketch, Adobe XD, or Figma.
- Excellent communication and presentation abilities.
- Competitive salary and benefits package.
- Engaging projects with significant impacts on sustainability and communities.
- Supportive and dynamic startup environment emphasizing design thinking.
- Opportunity to shape the user experience of a revolutionary platform.
Join Alo Mundus to showcase your design prowess in crafting experiences that bring about tangible changes in business investments and urban sustainability. If you're a Service Designer with a drive for creating impactful services, we can't wait to connect.
