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Receptionist/administrator

3 months ago

Cardiff, Cardiff, United Kingdom Clare Road Medical Centre Full time
We're small sized GP practice in Cardiff on a mission to deliver healthcare to our patients.

We are looking for motivated, enthusiastic and reliable Receptionist/ Care Navigator to join our friendly GP practice.

You must have excellent communication skills and telephone manner, ability to work with other members of the team, good attention to detail and ability to adapt to all situation at ease.

Previous experience would be desirable but is not essential as full training will be given.

Duties and Responsibilities:

  • Greet patients on arrival and book them in on the GP clinical system and be aware of and operate within the reception protocol for Access to Medical Care.
  • Answer and make telephone calls in a professional manner and assist with or redirect queries as appropriate (i.e. patients / hospitals / outside agencies).
  • Maintaining and keeping both paper and electronic computer patient records up to date.
  • Undertake repeat prescribing requests / issues on daily basis.
  • Opening and distributing mail
  • Maintain and update the practice registers on receipt of patient information.
  • Assist in recalling of patients ensuring that patients' computer health record is updated with all contact attempts.
  • Use all practice equipment such as scanning, photocopying and faxing.
  • Other reception duties as required.

Job Type:
Part-time

Part-time hours: 12-16hous per week

Salary:
£10.42 per hour

Schedule:
afternoon shift

Job Type:
Part-time

Part-time hours: 12-16 per week

Salary:
From £10.42 per hour

Benefits:

  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person