Communications Business Partner

6 days ago

Manchester, United Kingdom Ezimmerman Full time £44,000 - £48,000
Internal Communications and

Engagement Business Partner Location:
Haywards Heath or

Manchester Salary:
£44,000 to £48,000 depending on experience Department: People JFG
We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. Data drives us. It fuels our outstanding distribution, finance, technology and legal services.

Our underwriting skills are built on data expertise; But, it's the people inside and outside our business that power us.

They make us stand out, help us succeed.

Are you passionate about driving employee engagement and encouraging effective communication within a business? Internal communication plays a crucial role in driving employee engagement and culture, that's why we are seeking two talented Internal Communications & Engagement Business Partner's to join our People team in either Salford Quays, Manchester or Haywards Heath, West Sussex .

As a trusted subject matter expert, you'll be responsible for supporting our Internal Communications and Engagement Manager , strategically partnering with business pillars in the delivery of our internal communications, wider engagement and culture plans.

You'll also take charge of the day-to-day ownership of our internal communications function and support the ever-evolving colleague experience, whilst enabling and leading a team to collectively deliver benefits to help us reach our ambitious goals.


Effective Writing:
Craft clear and compelling messages for various internal communication channels
A creative mindset for problem-solving and shaping positive change within the company

Confidence:
Building trusted working relationships with stakeholders at all levels

We're big on working flexibly - you'll spend most of your time working from home with a day in the office each week.

But of course, it's your choice - if you prefer to be in the office more - that's good with us too.

Deputise for the Internal Communications and Engagement Manager, ensuring that business goals and initiatives are met in line with our Strategy on a Page and our values.

Lead a team of Internal Communication and Engagement colleagues to meet the team and company objectives.

Support the creation and on-going implementation of the overall communication and engagement strategies, including partnering with key areas of the organisation, building effective relationships with senior stakeholders, working groups and committees to help drive engagement, educate and inspire colleagues.

Build a network across the Group and externally to influence and advise (proactively and reactively) to help maximise the team's successes whilst planning and prioritising resource.

Lead, create and deliver comprehensive and dynamic engagement plans by supporting core communications with digital and physical collateral; Support wider team to help deliver key deliverables and support absence.

Lead and strategically manage business programmes that support business goals, with the ability to translate complex business materials into compelling content for a range of internal channels.

ensuring there's a clear strategy for your business areas and the SLAs and quality metrics are met.

Write, edit and proof copy across all channels, including but not limited to email, intranet and our weekly newsletter, ensuring that it's appropriate for the channel and in line with our brand and tone of voice.

When required, design graphics, film/edit content, etc to support with communications plans.

Lead and support with planning and managing internal events, including both company-wide and regional events that support the overall communication plans and product launches.

You will also deliver on a range of projects and initiatives, both in a lead role and supporting other teams, ranging from colleague programmes, culture and ESG initiatives through to IT/regulatory/business change projects.

Collect and review data on a regular basis to inform the team's approach including but not limited to send times, look and feel, targeting, strategic positioning, tone of voice, etc.

Manage relationships with local community partners across all our business locations.
Extensive experience in an internal communication role with a proven track record of business partnering.

Significant experience of working with Senior Leadership Teams, to establish and build relationships with key stakeholders at all levels – including ExCom, SLT, and key managers and colleagues.

Knowledge of the Financial Services Industry is desirable.
Substantial experience of working in an internal communications function.
Educated to degree level, qualifications in English, business or communications preferable.
Good understanding of Adobe Creative Suite and working knowledge of SharePoint.
Excellent creative written and spoken skills and feel confident writing for a variety of audiences.

You will have first-class drafting, proof-reading and editing skills, and be able to write and produce compelling and engaging content under pressure and at short notice, while maintaining strong attention to detail.

Solid experience of co-ordinating projects.
Creative thinker and problem solver.
Collaborative approach, working as one team with the wider internal communications team.
Strives to drive business improvements to contribute to the success of the business.
Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more
Flexible Bank Holidays
Eight flexible bank holidays; Electric Car Scheme
Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing
Flexible Working
We're flexible; most roles let you mix office and home working.

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