Current jobs related to Switchboard Administrator - Ipswich, Suffolk - East Suffolk and North Essex NHS Foundation Trust

  • Financial Support Coordinator

    2 days ago

    Ipswich, Suffolk, United Kingdom Opus Perm Full time

    Job Title: Financial Support AdministratorWe are excited to be working with an award-winning business who are looking to strengthen their team with a Team Assistant to join their team. This role will be responsible for providing full support to managers and their teams, with a focus on financial services.Key Responsibilities:Coordinating account opening for...

  • Financial Support Coordinator

    2 days ago

    Ipswich, Suffolk, United Kingdom Opus Perm Full time

    Job Title: Financial Support AdministratorWe are excited to be working with an award-winning business who are looking to strengthen their team with a Team Assistant to join their team. This role will be responsible for providing full support to managers and their teams, with a focus on financial services.Key Responsibilities:Coordinating account opening for...

  • Financial Support Coordinator

    3 days ago

    Ipswich, Suffolk, United Kingdom Opus People Solutions Full time

    Financial Support AdministratorWe are seeking a highly organized and detail-oriented Financial Support Administrator to join our team at Opus People Solutions. As a key member of our financial team, you will provide administrative support to our financial advisors and teams, ensuring the smooth operation of our financial services.Your responsibilities will...

  • Financial Support Coordinator

    3 days ago

    Ipswich, Suffolk, United Kingdom Opus People Solutions Full time

    Financial Support AdministratorWe are seeking a highly organized and detail-oriented Financial Support Administrator to join our team at Opus People Solutions. As a key member of our financial team, you will provide administrative support to our financial advisors and teams, ensuring the smooth operation of our financial services.Your responsibilities will...

  • Legal Secretary

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Reed Full time

    Job Summary: We are seeking a highly organized and detail-oriented Legal Secretary to join our team at Reed. As a Legal Secretary, you will provide administrative support to our lawyers and legal executives, ensuring the smooth operation of our legal practice. Key Responsibilities: Provide administrative support to lawyers and legal executives, including...

  • Legal Secretary

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Reed Full time

    Job Summary: We are seeking a highly organized and detail-oriented Legal Secretary to join our team at Reed. As a Legal Secretary, you will provide administrative support to our lawyers and legal executives, ensuring the smooth operation of our legal practice. Key Responsibilities: Provide administrative support to lawyers and legal executives, including...

  • Financial Support Administrator

    4 days ago

    Ipswich, United Kingdom CV-Library Full time

    We are thrilled to be working with an award winning business who are looking to strengthen their team with a Team Assistant to join their team. Similar to a PA style role, this role will be responsible for providing full support to managers and their teams. You will be supporting financial teams and advisors. This will include, but not limited to,...

  • Team Administrator

    3 months ago

    Ipswich, United Kingdom Opus People Solutions Full time

    We are thrilled to be working with an award winning business who are looking to strengthen their team with a Team Assistant to join their team. Similar to a PA style role, this role will be responsible for providing full support to managers and their teams. This will include, but not limited to, co-ordinating account opening for clients, preparing client...

  • Operations/hr Administrator

    4 months ago

    Ipswich, United Kingdom RT Infrastructure Solutions Ltd Full time

    The successful applicant will work within the busy operations team, they will manage all administration duties of the Operations team (heavy workload) - this is a challenging role that is fast paced and multifunctional. You will need to work well under pressure and be able to prioritise tasks. The role will support the Operations Manager & Operations...

  • Financial Support Administrator

    4 days ago

    Ipswich, United Kingdom Opus People Solutions Full time

    We are thrilled to be working with an award winning business who are looking to strengthen their team with a Team Assistant to join their team. Similar to a PA style role, this role will be responsible for providing full support to managers and their teams. You will be supporting financial teams and advisors.This will include, but not limited to,...

  • Receptionist

    3 months ago

    Ipswich, United Kingdom TLP Recruitment Full time

    **Receptionist** **Ipswich, Suffolk** **Monday to Friday, 08:45 to 17:15 with 1 hour lunch** **Temporary contract - At least 3 months** **£12.75 Per Hour, Fantastic post completion bonus!!** **Role Objectives**: Reporting to the Facilities manager, you will engage with a range of administrative & receptionist tasks as seen below: - Meeting and...

  • Receptionist

    4 months ago

    Ipswich, United Kingdom TLP Recruitment Full time

    **Receptionist** **Ipswich, Suffolk** **Monday to Friday, 08:45 to 17:15 with 1 hour lunch** **Full time temporary, 4 Weeks** **£12.25 Per Hour** **Role Objectives**: Reporting to the sales manager, you will engage with a range of administrative & receptionist tasks as seen below: - Meeting and greeting visitors - Switchboard operation - Message...

  • Railway Recruiter

    4 months ago

    Ipswich, United Kingdom RT Infrastructure Solutions Ltd Full time

    As a key member of our Operations team, you will be responsible for ensuring that all recruitment is delivered to a high standard. The successful applicant will work within the busy operations team, they will manage the recruitment administration duties of the Operations team (heavy workload) - this is a challenging role that is fast paced and...

  • Business Admin Apprentice

    4 months ago

    Ipswich, United Kingdom LMP Group Full time

    **About Stoke High Scho**o**l**: We are an inclusive comprehensive school which sits in the heart of our community and we are incredibly proud of our achievements. **Working week**: (37 hours a week, 39 weeks a year) 14-16 months to complete the apprenticeship. **Wage**: £6 per hour. **Apprenticeship Details**: Business Administration Level 3 standard....

  • Court Usher

    4 months ago

    Ipswich, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 324368**Salary**: - £21,149- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- AA**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Court Usher

    4 months ago

    Ipswich, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 291287**Salary**: - £20,126**Job grade**: - Administrative Assistant- AA**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 3Contents Location About the job **Benefits**: Things you need to...

  • Quality Management

    4 months ago

    Ipswich, United Kingdom GNA Group Full time

    We are working with a huge client that is in search of x10 Quality Management Leads for a £1b+ project in Ipswich, Suffolk. Offering £500 to £660 per day as an all-in rate. We are open to Electrical Engineers who want to work as a QML with the right electrical background, for the right person(s) we will get all the necessary training in place if they do...

Switchboard Administrator

4 months ago

Ipswich, Suffolk, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time
We are looking for an enthusiastic and well motivated person to join our switchboard team at Ipswich Hospital.

You must demonstrate the ability to work as part of a close-knit team, show a commitment to providing the highest standard of service and possess excellent communication skills.


Working within a 24hr, 7 day a week department, you will be required to work both flexible and varied shifts over the 7 day period.

This will involve both out of hours working, night duties and Bank Holidays so flexibility is paramount. There is no set shift pattern.


To fulfil this post you will undertake 5 weeks 'on the job' training during which time you will be working a full 37.5 hour week until your training is complete.

Your normal contracted hours will commence after this.

Please note that hours are negotiable and they can be discussed at interview stage.

  • To provide an efficient and courteous first line support service to patients, public and staff as a member of the Trust's Switchboard, which operates 24 hours every day by participating in the shift rota.
  • To receive and direct telephone calls both internally and externally.
  • To act as the first point of contact for emergency calls of all types (cardiac arrest, fire and emergency lines) and monitor and respond appropriately to all the Trust's emergency systems.
  • To provide a 24 hr service to the Trust for the following services: Fire Alarms, Intruder Alarms, Plant/Gas Alarms, Bone Bank Alarms, Cook Chill Alarm & Lift Alarms. Administrators will action appropriate procedures when these alarms are activated.


One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area.

We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.


Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone.

Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.


To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship.

All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.


If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.


Key Responsibilities:

  • Develop an understanding of the Trust's telecommunication systems and procedures to be able to respond appropriately to calls from staff, patients, the pubic and the media.
  • Develop an understanding of the Trust's Facilities support.
  • To monitor and respond to the Personal Mobile Radio system and Pearson Road help points.(Ipswich only).
  • Maintain a record of emergency incidents.
  • To operate the bleep system and investigate faults
  • To manage and advise the escalation routes for emergency procedures liaising with emergency services as necessary eg missing persons, Majax call outs, security incidents etc.
  • Manage storage of recorded media, monitoring, viewing and logging incidents that are observed. Monitor CCTV and instigate appropriate action. There may be a requirement to attend court to give evidence of authentication of CCTV recordings. (This is only required at the IHT Site)
  • To process service requests from user.
  • To undertake general administration duties
  • Carry out any other related and relevant duties requested by the Switchboard Manager.
For full details of the responsibilities and duties of this role please see the attached job description.