Court Usher

7 months ago

Ipswich, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 291287**Salary**:

- £20,126**Job grade**:

- Administrative Assistant- AA**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at IPSWICH CROWN IPSWICH, IP1 2AGAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**HM Courts and Tribunals Service**

**Directorate: South East Region**

**Job Title: Court Usher**

**Number of Vacancies: 3**

**Location: Ipswich Crown Court, The Courthouse, 1 Russell Road, IP1 2AG**

**Grade: AA**

**Duration: Permanent**

**Salary: National: £20,126**

These positions are available for external applicants as well as existing civil servants on level transfer.

**Background**

The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court / hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS.

Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, an Usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support is readily available and there is little discretion to depart from standard procedures, which may well require you to take a firm stance when those procedures are not understood or welcomed by a court user. Ushers work within a team with regular management support and are responsible for their own time.

Whilst initially you will be allocated to a specific court or office base, there will be a need for flexibility to work on an ad hoc basis at other courthouses and local HMCTS offices.

**Operational Delivery in HMCTS**:
This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in
- Face-to-face roles in HMCTS for example a court usher
- Contact Centre roles in HMCTS for example call centre advisers
- Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre

Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

**Key Responsibilities**:
**Administration**
- Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
- Providing support to colleagues & judiciary outside of court / hearing times
- General clerical work, including use of computers and Switchboard
- Filling out forms
- Operating recording equipment and maintaining records of recordings of hearings
- Sort and deliver lists of hearings for internal & external notice boards

**Correspondence**
- Completing standard forms, etc where the information is clearly defined.
- Straightforward drafting such as acknowledgements / receipting, confirmations, court orders, warrants etc.

**Post Handling**
- Opening, sorting, distributing and dispatching post as required
- Collecting and delivering post from appropriate offices

**Monitoring Stock**
- Ensuring Court rooms are supplied against requirements for relevant forms and stationery
- Collecting and delivering stationary around the offices

**Data Entry and recording**
- Resulting, checking accuracy and completeness against guidelines or a proforma, straightforward money handling e.g. issuing jury payments, spending petty cash under instruction.

**Operating equipment**
- Office and court equipment e.g. computers, fax machines, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc.

**Handling telephone calls**
- Answering standard enquiries and passing messages to others.

**Arranging meetings**
- Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc.
- Using electronic diaries

**Reception of parties to court**
- Including members of the public, judiciary, juries, solicitors and barristers, the poli

  • Court Usher

    4 days ago

    Ipswich, United Kingdom Brook Street Full time

    We have a new exciting role as a **Court Usher** within the public sector based at Ipswich Crown Court. This is a full-time position working 37 hours a week Monday - Friday. The rate of pay is £10.32. **This role will include, but not be restricted to**: - Setting up the court rooms - Assisting the Court Clerks, Judiciary and general office with court...

  • Court Usher

    1 day ago

    Ipswich, United Kingdom Brook Street Full time

    We have a new exciting role as a Court Usher within the public sector based at Ipswich Crown Court. This is a full-time position working 37 hours a week Monday - Friday. The rate of pay is £9.50 an hour rising to £10.32 after a 12-week period. This role will include, but not be restricted to: - Setting up the court rooms - Assisting the Court Clerks,...

  • Court Usher

    7 months ago

    Ipswich, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 324368**Salary**: - £21,149- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- AA**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Usher

    2 days ago

    Ipswich, United Kingdom Ministry of Justice Full time

    **Usher - 54548**£19,198**Ipswich**: **Background and key purpose of the role**: The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal...

  • Court Usher

    3 weeks ago

    Ipswich, United Kingdom Brook Street Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on...

  • Court Usher – Band F

    3 weeks ago

    Ipswich, United Kingdom CV-Library Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on...

  • Court Usher

    4 days ago

    Ipswich, United Kingdom Brook Street Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on...

  • Court Usher – Band F

    3 weeks ago

    Ipswich, United Kingdom Brook Street Nmr Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice.HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms.It is a cornerstone of our modern society and it must serve all those who call on it,...

  • Court Usher Full Time Temporary

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Brook Street UK Full time €11

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to...

  • Court Administration Officer Position

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Brook Street Full time

    Court Usher Job DescriptionBrook Street is currently seeking a skilled Court Usher to join their team at HMCTS Magistrates' Court in Ipswich. This is a full-time, temporary position that offers the chance to gain valuable experience working in the public sector.The successful candidate will play a vital role in supporting the administrative staff and...

  • Court Administration Specialist

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Brook Street Full time

    About HMCTSHM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. Our role is to provide administrative support for the legal system across England and Wales, ensuring justice works for everyone.Salary and BenefitsWe offer a competitive salary of £11 per hour for this full-time position, working 37 hours a week. As a Court Usher, you...

  • Court Administration Officer

    5 days ago

    Ipswich, Suffolk, United Kingdom Brook Street Full time

    Job OverviewWe are seeking an experienced administrative professional to fill a vital role within HM Courts & Tribunals Service (HMCTS) at our Ipswich Magistrates' Court location. As a Court Usher, you will provide exceptional customer service and support the smooth operation of court proceedings.

  • Brook Street Uk | Court Usher – Band F

    3 weeks ago

    Ipswich, United Kingdom Brook Street Uk Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice.HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms.It is a cornerstone of our modern society and it must serve all those who call on it,...

  • Court Officer

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Brook Street Full time

    Brook Street is recruiting for a Court Usher to work on a Full Time Temporary basis at HMCTS Magistrates' Court in Ipswich.About the RoleThis is an excellent opportunity to gain experience working within the Public Sector, supporting the administration of court proceedings and providing a high level of customer service to members of the public.The ideal...

  • Usher and Administration Professional

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Brook Street UK Full time

    About the OpportunityWe are seeking a highly organized and customer-focused individual to fill the role of Court Usher at Ipswich Magistrates' Court.As a key member of our administrative team, you will be responsible for providing exceptional customer service to members of the public, responding to queries, and resolving issues promptly.Key...

  • Brook Street UK | Court Usher

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Brook Street UK Full time €11

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on...

  • Public Sector Employment Opportunity

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Brook Street Full time

    Court Usher RequirementsBrook Street is currently seeking a skilled Court Usher to join their team at HMCTS Magistrates' Court in Ipswich. This is a full-time, temporary position that requires exceptional organizational and time-management skills.The successful candidate will support the administrative staff and ensure the smooth flow of court proceedings....

  • Court Usher – Band F

    3 weeks ago

    ipswich, United Kingdom Brook Street UK Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on...

  • Administrative Services Coordinator

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Brook Street Full time

    About the RoleWe are seeking a highly skilled Court Usher to join our team at Ipswich Magistrates' Court on a full-time temporary basis. As a Court Usher, you will play a vital role in supporting the administrative staff and ensuring the smooth flow of court proceedings.ResponsibilitiesSupporting the administrative staff in ensuring the smooth flow of court...

  • Public Sector Administrator

    1 week ago

    Ipswich, Suffolk, United Kingdom Brook Street Full time

    We are seeking a highly organised and communicative Court Usher to join our team at HMCTS Magistrates' Court in Ipswich.About the JobThis is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting the administration of court proceedings and providing a high level of customer service to members of the public.The successful...