Liaison Officer

1 week ago


StratforduponAvon, Warwickshire, United Kingdom Braundton Consulting Limited (Recruitment) Full time

Stakeholder Liaison Officer Temp

Monday - Friday, 35 Hours Per Week

Hybrid - 1-2 Days Based in Stratford Office

£ £15.28 Per hour + Holiday Pay

Week on week for 3 months, potential to go on for longer


Our client is searching for talented customer service professionals to join their team temporarily as Stakeholder Liaison Officers.

The Stakeholder Liaison officers directly report to the Head of Customer Resolution and collaborate with the Customer Liaison Officers within the Maintenance Services team to resolve complaints, inquiries, and issues regularly.

The Stakeholder Liaison Officers act as the main contact point for handling communications with external stakeholders.

They are responsible for addressing written and verbal inquiries and will facilitate communication between internal teams to craft responses and address queries effectively.

Strong written and verbal communication abilities are essential for this role.


You should possess excellent organizational and prioritization skills and ensure that appropriate responses are provided within specified timelines.

Delivering feedback and progress updates promptly and efficiently, and ensuring that unresolved issues are resolved with satisfactory outcomes.


  • Previous experience in a similar position
  • Outstanding communication skills
  • Proficiency in MS packages
  • Background in customer service and driving positive outcomes
  • Exceptional organizational, planning, and administrative capabilities
  • Experience in managing diverse stakeholders
  • Familiarity with the ombudsman code
-
Braundton Consulting acts as a recruitment intermediary for our client_

Job Types:
Full-time, Temporary role

Contract duration: 3 months

Salary:
£13.06-£15.28 per hour

Expected hours: 35 per week

Schedule:

  • Monday to Friday

Work Location:
On-site

Reference ID: 714807

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