Liaison Officer
1 week ago
Stakeholder Liaison Officer Temp
Monday - Friday, 35 Hours Per Week
Hybrid - 1-2 Days Based in Stratford Office
£ £15.28 Per hour + Holiday Pay
Week on week for 3 months, potential to go on for longer
Our client is searching for talented customer service professionals to join their team temporarily as Stakeholder Liaison Officers.
The Stakeholder Liaison officers directly report to the Head of Customer Resolution and collaborate with the Customer Liaison Officers within the Maintenance Services team to resolve complaints, inquiries, and issues regularly.
The Stakeholder Liaison Officers act as the main contact point for handling communications with external stakeholders.They are responsible for addressing written and verbal inquiries and will facilitate communication between internal teams to craft responses and address queries effectively.
Strong written and verbal communication abilities are essential for this role.
You should possess excellent organizational and prioritization skills and ensure that appropriate responses are provided within specified timelines.
Delivering feedback and progress updates promptly and efficiently, and ensuring that unresolved issues are resolved with satisfactory outcomes.
- Previous experience in a similar position
- Outstanding communication skills
- Proficiency in MS packages
- Background in customer service and driving positive outcomes
- Exceptional organizational, planning, and administrative capabilities
- Experience in managing diverse stakeholders
- Familiarity with the ombudsman code
Braundton Consulting acts as a recruitment intermediary for our client_
Job Types:
Full-time, Temporary role
Contract duration: 3 months
Salary:
£13.06-£15.28 per hour
Expected hours: 35 per week
Schedule:
- Monday to Friday
Work Location:
On-site
Reference ID: 714807
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