Front of House Team Member

2 weeks ago


Leamington Spa, Warwickshire, United Kingdom Warwick Arms Hotel Full time

Responsibilities:

  • Provide excellent customer service to all guests, ensuring a positive dining experience
  • Greet and seat guests in a timely and friendly manner
  • Take food and drink orders accurately and efficiently
  • Make and serve alcoholic and nonalcoholic drinks
  • Maintain cleanliness and organization of the front of house area
  • Handle guest inquiries, concerns, and complaints with professionalism and empathy
  • Collaborate with kitchen staff to ensure timely delivery of food orders
  • Follow all food safety and hygiene regulations

Skills:

  • Previous experience in a restaurant or hospitality setting is preferred
  • Strong communication and interpersonal skills to interact effectively with guests and team members
  • Ability to upsell menu items and provide recommendations to enhance the dining experience
  • Basic math skills for handling payments, making change, and calculating bills
  • Knowledge of kitchen operations and food preparation techniques is a plus
  • Familiarity with food safety regulations and practices
  • Passion for culinary arts and a desire to learn and grow in the industry
  • Excellent guest services skills, including attentiveness, patience, and problemsolving abilities

Note:
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by management.

Job Type:
Part-time

Job Type:
Part-time

Salary:
£9.00-£11.00 per hour

Expected hours:
per week

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Onsite parking

Supplemental pay types:

  • Tips

Experience:

  • Hospitality: 1 year (preferred)
  • Bartending: 1 year (preferred)

Ability to Commute:

  • Warwick, CV34 4AT (required)

Work Location:
In person

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