Customer Service Assistant

1 week ago


Alnwick, Northumberland, United Kingdom The Cookie Jar Full time

About Us


The Cookie Jar is a boutique hotel in the market town of Alnwick, we aim to bring a level of hospitality to Northumberland, with an approach to sleeping, eating and service that is full of individual character, attention to detail and bags of style.


We are currently looking for an enthusiastic, hard working and reliable team member, who has a passion for hospitality and customer service, to join our team.

We are hiring for a full time position, with weekend and evening availability being a must.

Personal Qualities for this Role

  • Ability to works as part of a team.
  • High standards of personal presentation.
  • Confident and courteous when dealing with customers and team members.
  • Hardworking and willing to learn new skills.
  • Flexible in the approach to the business needs eg. tasks, hours and responsibilities.
  • Experience working within hospitality is a must.

Role and Responsibilities
This role involves being a flexible part of the customer service team within the hotel.

  • To to take part in restaurant service, with responsibilities such as taking orders, serving food and drink and providing a high quality dining experience.
  • To prepare a variety of drinks for guests in our Bistro and Lounge area
  • Other responsibilies within the hotel include answering the phone, assisting with guest check in and cleaning as required.
If you are dedicated, hard working and passionate, we would love to hear from you.

Salary:
£11.20 per hour

Benefits:

  • Discounted or free food
  • Employee discount

Schedule:

  • Weekend availability

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Alnwick: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (required)

Work Location:
In person

  • Alnwick, Northumberland, United Kingdom The Cookie Jar Full time

    About UsThe Cookie Jar is a boutique hotel in the market town of Alnwick, we aim to bring a level of hospitality to Northumberland, with an approach to sleeping, eating and service that is full of individual character, attention to detail and bags of style.We are currently looking for an enthusiastic, hard working and reliable team member, who has a passion...

  • Customer Assistant

    3 weeks ago


    Alnwick, Northumberland, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Warehouse Operations - Alnwick Temporary Position, 20.5 hours, 19th May to 7th September 2024 This job role involves working early mornings, operating specialist equipment and using harmful cleaning agents. This means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health...

  • Customer Assistant

    3 weeks ago


    Alnwick, Northumberland, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Warehouse Operations - Alnwick Temporary Position 19 May to 7 September 2024, 20.5 Hours This job role involves working early mornings, operating specialist equipment and using harmful cleaning agents. This means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and...

  • Customer Assistant

    2 months ago


    Alnwick, Northumberland, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Warehouse Operations - Alnwick Temporary Position 19 May to 7 September 2024, 20.5 Hours This job role involves working early mornings, operating specialist equipment and using harmful cleaning agents. This means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and...

  • Customer Assistant

    2 months ago


    Alnwick, Northumberland, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Warehouse Operations - Alnwick Temporary Position, 20.5 hours, 19th May to 7th September 2024 This job role involves working early mornings, operating specialist equipment and using harmful cleaning agents. This means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health...


  • Alnwick, Northumberland, United Kingdom Conway Potts McGregor Full time

    Job OpportunityThe RoleNFU Mutual's agency in Alnwick are currently recruiting for a Customer Service Adviser.The NFU Mutual are a leading UK based General Insurance and Financial Services provider who have been serving the rural community for over 100 years. The Alnwick Agency is a well-established and high performing Agency where our friendly and...


  • Alnwick, Northumberland, United Kingdom Johnston Oils Full time

    Johnston Oils is a family owned and managed business supplying fuel and associated products to customers in Scotland and Northern England since 1965. Working with a range of customers from domestic, agricultural and commercial sectors.We are looking for the successful applicant for this role to have a friendly and professional manner. It is expected that the...

  • Sales Assistant

    1 week ago


    Alnwick, Northumberland, United Kingdom Card Factory Full time

    Location: Alnwick1288 Contracted Hours Available: 8 We are passionate about celebrating our customers' life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we're proud of it, we lead the way after all It can get really busy in our stores,...


  • Alnwick, Northumberland, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    Exciting opportunities have arisen for NHS Business Service Practitioner Apprenticeships to work within theMaternity Units at Alnwick & Berwick Hospitals, part of Northumbria Healthcare NHS Foundation Trust; the posts are available to anyone who is interested in working within an NHS Healthcare environment while completing a Level 2 Apprenticeship...

  • Kennel Assistant

    7 days ago


    Alnwick, Northumberland, United Kingdom Pattersons Cottage Boarding Kennels Full time

    Responsibilities: Provide daily care for animals in the kennel, including feeding, watering, and exercising Clean and sanitize kennels and surrounding areas Administer medications as directed by veterinary staff Monitor the health and behavior of animals and report any concerns to the manager Assist with grooming tasks such as bathing and brushing Interact...


  • Alnwick, Northumberland, United Kingdom Pretty Serendipity Limited Full time

    PRODUCTION ASSISTANT VACANCYAre you all about the little details? Are you looking for a new job?We are looking for a reliable, hardworking & conscientious individual to join our busy team in Alnwick.You must bemeticulous - we are all about the fine detailsorganised and efficientwilling to take on board feedback - we are passionate about creating high...


  • Alnwick, Northumberland, United Kingdom The Alnwick Garden Full time

    Role purposeTo work in co-ordination with the other elements of The Alnwick Garden & Lilidorei to delight our customers. Primarily by the promotion of a safe and clean environment, a friendly and professional welcome and assistance, and the ability to provide information to enable them to gain the most from their visit to The Alnwick Garden, Lilidorei and...


  • Alnwick, Northumberland, United Kingdom The Alnwick Garden Full time

    Food and Beverage Assistants are required to deliver the catering option at Lilidorei, the magical and mysterious play village in Alnwick, Northumberland.These roles provide a great opportunity to gain skills and experience in the catering and hospitality industry and can fit around mainly weekdays, occasional weekendsHours zero hoursHourly Rate £7 (up to...


  • Alnwick, Northumberland, United Kingdom Notes of Northumberland Ltd Full time

    Role and ResponsibilityThe role includes but is not limited to:Delivering an exceptional level of customer service face to face and over the telephone. Operate the till and accept payments by cash, credit and debit card. Stock and merchandise the retail space creatively and in line with company standards. Provide demonstrations of the manufacturing process...

  • Visitor Assistant

    1 week ago


    Alnwick, Northumberland, United Kingdom English Heritage Full time

    Would you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a Visitor Assistant to join us at Dunstanburgh Castle working a minimum of 8 hours per week during the Summer season, April to October, and zero hours during the Winter, November to March.No...

  • Kitchen Assistant

    1 week ago


    Alnwick, Northumberland, United Kingdom Northumberland Estates Full time

    Alnwick Castle is now recruiting for Kitchen Assistants. Your role will be to prepare and assemble food under the supervision of the Head Chef. Previous kitchen experience is desirable but not essential as full training will be provided. If you have a passion for cooking and are interested in pursuing a profession in catering or hospitality this is the ideal...

  • Technical Assistant

    7 days ago


    Alnwick, Northumberland, United Kingdom Triumph Consultants Ltd Full time

    What's involved with this role:Temporary Technical Assistant - Highways ConstructionReference no: Northumberland Pay rate £12.50 per hour PAYEThis opening assignment is for 9-10 months Provide support to the area teams, whilst also supporting key staff members within the wider operations team.Carry out the implementation, maintenance and service specific...


  • Alnwick, Northumberland, United Kingdom Northumberland Accountants Full time

    Due to continued growth we are looking for a Bookkeeper/Accounts Assistant working within our Alnwick office on part-time basis with hours to suit by negotiation.The position requires an experienced Bookkeeper, ideally from an accountancy firm background, but not essential if you can demonstrate your ability to manage multiple client accounts. With both new...


  • Alnwick, Northumberland, United Kingdom The Doxford Group, Charlton Hall Estate, NE67 5DZ Full time

    Do you pride yourself on creating exceptional guest experiences? If so, you could be who we're looking for.Your new employerLocated in the stunningly, idyllic Charlton Estate just outside of Alnwick, the Doxford Group sets the highest standard Northumberland has to offer. The Doxford Group is a family run organisation already specialising in delivering...


  • Alnwick, Northumberland, United Kingdom The Alnwick Garden Full time

    Post DetailsSeasonal Car Park AssistantPost reports toVisitor Operations Manager/Duty Manager/Car Park Team LeaderRole purposeTo work in co-ordination with the other elements of The Alnwick Garden & Lilidorei to delight our customers. Primarily by the promotion of a safe and clean environment, a friendly and professional welcome and assistance, and the...