Retail Credit Controller
2 weeks ago
Do you want to join a multi-utility infrastructure provider that has been recognised as a Great Place to Work for the fifth year running?
BUUK Infrastructure know that our greatest asset is our staff, and we are a company that our people feel proud to be a part of.
We understand how everyone's role contributes to the company's success and we ensure each team member feels valued and respected.
We pride ourselves on investing and developing our people within an inspiring environment, resulting in long and successful careers with us.
We have an exciting opportunity for aCredit Controller to join our Retail Finance team in Cardiff.
It is not essential that you have previous experience within Credit Control, but you must have exceptional customer service skills and have the desire to help others.
Our customer's needs are always at the heart of everything we do, and we truly deliver an exceptional customer service experience.
Being customer focussed and passionate about people is crucial, and you must be able to meet team targets to ensure you deliver a high-quality service.
Responsibilities will include -
- Chase overdue invoices and payments
- Agree payment terms and conditions
- Deal with debt payment questions
- Ensure payments are on track in line with the agreed terms
- Negotiate fair repayment plans for those who are struggling to pay their debts
- Build and maintain good relationships with debtors
- Keep detailed records of collection activities and conversations
What you'll get in return -
- Starting salary of £28,65
- Excellent pension scheme
- 25 days holiday plus bank holidays
- Purchase up to 10 days extra holiday
- Sharing in success scheme
- Life assurance 4x salary
- Wellbeing assistance
What we're looking for -
- Experience of customer service
- Excellent communicator at all levels
- Proactive approach and committed to succeed
- A team player who is successful at building relationships
- Passionate about working towards targets
- Highly organised and motivated
- Customer and people focussed
If you have any questions or would like to discuss the role in more detail, please contact the Resourcing team on for an informal discussion in confidence.
Job Types:
Full-time, Permanent
Salary:
From £28,651.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Store discount
Work Location:
In person
Reference ID:
BUU919204
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