Credit Control Administrator

7 days ago


Cardiff, Cardiff, United Kingdom UK Windows & Doors Group Full time

Main Purpose of Role:

This role sits within the Sevenday Credit Control Team in Finance, reporting into the Group Credit Manager.

The role function is to take full ownership and responsibility for the assigned accounts on the sales ledger with the support of the team.


Responsibilities:

  • Reviewing aged debt report for overdue accounts
  • Build and maintain relationships with depots and internal departments
  • Maintain account contact information and good housekeeping practices
  • Proactively investigate and resolve customer queries or disputes
  • Log all activity relating to customers ledger on Credit Hound, such as queries, tasks, and call backs
  • Provide support and information collaboratively within the business
  • Working with the Transaction Team to ensure credit notes are raised in a timely manner
  • Work towards all KPI's and Targets with the objective to reduce debt and DSO
  • Travel to other sites / offices as and when required

Technical Competence:

  • Microsoft Excel knowledge
  • Competence using accounting software ERP (training will be undertaken)
  • Capable of using various CRM Business Systems (training will be undertaken)
  • Run Aged Debt reports and update for regular credit reviews with CM
  • Reconcile customer accounts

Skills and Knowledge:

  • Previous Credit Control experience (advantage)
  • Working in a fastpaced office environment (advantage)
  • Numerical and Analytical Competence
  • Knowledge of SAGE 200 (desirable)
  • Knowledge of Credit Hound (desirable)
  • Knowledge of Cashflows (desirable)
  • Knowledge of Creditsafe (desirable)
  • Work independently and able to prioritise workload
  • Provide cover for absences within the Credit Control Team
  • Good communication skills
  • Problem solving skills
  • Attention to detail

Impact on Customer:

  • Remains calm and focused during challenging situations
  • Demonstrates professional qualities and integrity both internal and externally

Job Types:
Full-time, Temporary contract

Contract length: 12 months

Salary:
Up to £22,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Life insurance
  • Onsite parking
  • Sick pay

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • CARDIFF: reliably commute or plan to relocate before starting work (required)

Experience:

- accounting: 1 year (preferred)

- credit control: 1 year (preferred)

Work Location:
One location
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