See more Collapse

Service Architect

2 months ago

London, Greater London, United Kingdom Amber Labs Full time
Job Description

At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.

ROLE: Service Architect

LOCATION: Remote (UK)

CLEARANCE: Eligible for SC

We are seeking a skilled Service Architect to join our dynamic team. As a Service Architect, you will play a pivotal role in understanding and interpreting client requirements, and translating them into comprehensive service solutions. Your expertise in client engagement, service design, and ITIL practices will contribute to the seamless delivery of our services to clients across various sectors.

Responsibilities:

  • Engage directly with clients to gather and understand their requirements, and translate these into clear statements of need.
  • Utilize your expertise in technology solutions to design service bundles tailored to meet the needs of end-users, particularly in desktop and cloud services.
  • Design service delivery, support, and management requirements, ensuring alignment with the service value chain and adapting to the specific needs of each client.
  • Employ various techniques and approaches to engage with clients in requirement discovery, understanding, and playback sessions.
  • Utilize a combination of agile and waterfall project delivery methods, adhering to GDS standards for service design and delivery.
  • Apply your extensive ITIL experience beyond foundational level, with at least 7 years of hands-on experience across various projects in both private and public sectors.
  • Possess a deep understanding and experience in IT Service Management (ITSM) and IT Operations Management (ITOM) operating models and tooling capabilities, with a focus on ServiceNow.
  • Develop taxonomies and employ information and business architecture techniques to translate client requirements into standardized, consumable services.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven track record of successful client-facing experience, with the ability to gather, understand, and synthesize client requirements.
  • Solid understanding of technology solutions and their application in providing service bundles to end-users.
  • Experience in designing service delivery, support, and management requirements, with a focus on adapting to client needs.
  • Proficiency in various client engagement techniques and approaches.
  • Strong knowledge and experience in agile and waterfall project delivery methods.
  • Extensive experience with ITIL 3/4 beyond foundational level, with a minimum of 7 years in a similar role.
  • Familiarity with GDS standards for service design and delivery.
  • Deep understanding and experience in ITSM and ITOM operating models and tooling capabilities, particularly with ServiceNow.
  • Ability to develop taxonomies and employ information and business architecture techniques to standardize services.

If you are a proactive and experienced Service Architect looking for a new challenge, we encourage you to apply. Join us in shaping innovative service solutions for our clients and making a meaningful impact in the industry.

Benefits:

  • Join a rapidly expanding startup where personal growth is a part of our DNA.
  • Benefit from a flexible work environment focused on deliverable outcomes.
  • Receive private medical insurance through Aviva.
  • Enjoy the benefits of a company pension plan through Nest.
  • 25 days of annual leave plus UK bank holidays.
  • Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
  • Participate in a generous employee referral program.
  • A highly collaborative and collegial environment with opportunities for career advancement.
  • Be encouraged to take bold steps and embrace a mindset of experimentation.
  • Choose your preferred device, PC or Mac.

Diversity & Inclusion:

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

  • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.
  • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.
  • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.
  • By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

What Happens Next?

Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

#J-18808-Ljbffr

We have other current jobs related to this field that you can find below

  • Infrastructure Architect

    3 weeks ago

    London, Greater London, United Kingdom Undisclosed Company Full time

    Role Title: Infrastructure Architect Duration:6 Months Location: Remote Rate: £610 - Umbrella onlyWould you like to join a global leader in consulting, technology services and digital transformation?Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.Role purpose /...

  • Technical Architect

    7 days ago

    London, Greater London, United Kingdom Capita Full time

    Becoming a Technical Architect with Capita Technology Solutions: Develops, implements and assesses specific new and emerging technologies, platforms, and services.An excellent Technical Architect opportunity with one of the UK's most prominent consulting, digital services and software businesses. Capita delivers solutions across many industries, including...

  • Naval Architect

    2 months ago

    London, Greater London, United Kingdom Faststream Recruitment Full time

    Role: Naval Architect The Company: This role is with a leading global defense company. With a wide range of products and services covering air, land and naval forces. This company is dedicated to making the world a safer place. It is a company that prides itself on its commitment to innovation, excellence, and its people. This is an exciting opportunity to...

  • AI Architect

    1 month ago

    London, Greater London, United Kingdom bigspark Full time

    AI Solution Architect UK Remote 3 month contract Bigsparks AI Advisory is looking for an AI Architect to work for their new AI advisory team. The successful candidate will be capable of using generative AI and other ML techniques to design, evangelize, and implement state-of-the-art solutions. Bigsparks AI advisory team interacts directly with clients to...

  • Data Architect

    3 weeks ago

    London, Greater London, United Kingdom Deutsche Bank - AMS Full time

    AMS is the world's leading provider of Talent Acquisition and Management Services. Our Contingent Workforce Solutions (CWS) service, partner with Deutsche Bank to support contingent recruitment processes. On behalf of Deutsche Bank, we are looking for a Data Architect for a 6 month contract based in London.Deutsche Bank is a global banking business with...

  • IT Identity Architect

    2 months ago

    London, Greater London, United Kingdom Boston Consulting Group Full time

    WHAT YOU'LL DOThe IT Identity Architect - Senior Manager provides consulting expertise and thought leadership for the internal BCG Identity and Access Management program. The IT Identity Architect - Senior Manager provides technical consulting for identity and access management architecture, design, and strategy; and is responsible for assisting with...

  • Solution Architect

    4 weeks ago

    London, Greater London, United Kingdom FinCh Full time

    We're partnered with a leading Private Equity backed software company supporting their group-wide transformation programme across people, process and technology. If you're a Solution Architect with demonstrable Salesforce implementation and integration experience then this could be just the opportunity that you're looking for.Key Responsibilities:Work with...

  • Network Architect

    2 months ago

    London, Greater London, United Kingdom Undisclosed Company Full time

    Role Title: Network Architect (SC and NPPV3 Cleared)Duration: 3 MonthsLocation: RemoteRate: £614/d - Umbrella onlyNOTE:only candidates with Active SC & NPPV3 clearance will be considered for this roleWould you like to join a global leader in consulting, technology services and digital transformation?Our client is at the forefront of innovation to address...

  • Network Architect

    3 weeks ago

    London, Greater London, United Kingdom Investigo Full time

    Network Architect - £700PD - Remote (German Speaker) I am currently working with a leading global technology consultancy who are looking for a German Speaking Network Architect to join the business on a contract basis. You will play a critical role in designing, implementing, and managing their data centre hosting, compute, and storage infrastructure,...

  • FX Architect

    1 day ago

    London, Greater London, United Kingdom Hawksworth Full time

    Job DescriptionForeign Exchange Enterprise Architect (Back, Middle & Front Office)European Investment Bank - Central LondonInitial 12 month, day rate contract: £841/day inside 3 days/week onsiteOur European Investment bank needs you to come in help set-up the business process modelling, and Master Plan roadmaps for their Foreign Exchange trading desk, which...

  • Application Architect

    1 week ago

    London, Greater London, United Kingdom Capita Full time

    Capita Technology Software Solutions: Seeking Application Architects with Progress OpenEdge experience.Capita Technology Software Solutions is on the lookout for Application Architects with Progress OpenEdge Experience to join our Pensions Development team. This pivotal role involves providing technical guidance to project teams, ensuring the integrity and...

  • Senior Service/Product Design Architect

    1 month ago

    London, Greater London, United Kingdom NTT Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe primary...

  • Cloud Architect

    2 weeks ago

    London, Greater London, United Kingdom LA International Computer Consultants Ltd Full time

    We are seeking a skilled Cloud Architect to join our team and take on the responsibility of designing and implementing an automated service catalogue within our cloud infrastructure. The ideal candidate will have a strong background in cloud computing, architecture design, and automation, with a focus on building efficient and scalable service catalogues....

  • Solution Architect

    1 month ago

    London, Greater London, United Kingdom TEKsystems Full time

    Solution Architect - Data Architecture / Applications - Long Term Contract Opportunity - Exclusive Financial Services Client.TEKsystems are currently recruiting for a Solution Architect to join an Investment Financial Services client of ours, as part of a large-scale re-structuring programme of their organisation, in which they will be at the heart of the...

  • Security Architect, Consulting

    1 month ago

    London, Greater London, United Kingdom Cognizant Full time

    Security Architect, Consulting Cognizant Consulting: At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and...

  • Senior UX Lead Architect

    1 month ago

    London, Greater London, United Kingdom Nexus Jobs Limited Full time

    Job Description Senior UX Lead Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design...

  • SC Cleared IaC Architect

    2 months ago

    London, Greater London, United Kingdom Undisclosed Company Full time

    Role Title: SC Cleared IaC Architect Duration: Until 30/09/2024Location: RemoteRate £610- Umbrella onlyWould you like to join a global leader in consulting, technology services and digital transformation?Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.Role...

  • Cloud Solutions Architect

    3 weeks ago

    London, Greater London, United Kingdom Undisclosed Company Full time

    Job Title: Cloud Solution Architect - Azure/AWSLocation: RemoteContract Type: 6-Month Initial ContractRate: £500-£550 Daily (Inside IR35)Clearance: Active Security Clearance RequiredAbout the Role: The ideal candidate will be responsible for designing, developing, and implementing infrastructure as code (IaC) solutions using Terraform specifically for...

  • GCP Cloud Architect

    6 days ago

    London, Greater London, United Kingdom Opus Recruitment Solutions Ltd Full time

    I am currently supporting a Cloud Consultancy that have a need for a GCP Cloud Architect to join an ongoing project with a Tier 1 Bank. The ideal candidate will be adept at engaging in technical discussions and will be working as a part of a team of architects tasked with designing, building, and delivering solutions on GCP.6 Month ContractInside...

  • Technical Architect

    1 week ago

    London, Greater London, United Kingdom North Highland Full time

    REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPENDo you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.North Highland is the world's leading change and transformation consultancy. Simply put, we make change happen like no one else and we're on the...