Graduate Credit Control Administrator

2 weeks ago


Manchester, United Kingdom Duval Associates Ltd Full time

Join our team as a Graduate Credit Control Finance Administrator at a fast-moving tech SaaS business with global headquarters in Manchester

An exciting opportunity for a credit controller with 6 months to 2 years' experience. Enjoy a salary of £25,000 along with a fantastic team environment and benefits package. This full-time permanent role offers 34 days of holiday Work in a beautiful building with great transport links, incentives, nights out, and a company with huge ambitions. Established almost a decade ago, this modern SaaS business is making waves in the industry.

Requirements: Graduate with accounts/credit control experience. This office-based role provides an opportunity to work with a fantastic team and enjoy great benefits. Start immediately

Role Overview: Reporting to the Head of Finance and Group Head of Credit, this role requires a bright, confident, and communicative individual. You will need experience in Credit Control, Customer Service, or a similar field, and thrive in a fast-paced yet supportive team environment. An excellent communicator with problem-solving skills and negotiation abilities is essential for success in this role.

Responsibilities:

  • Daily motivation to meet performance goals
  • Responsible for daily collection call schedule
  • Exceed individual goals, KPIs, and SLAs
  • Monitor performance and explain deviations
  • Work with the team to identify training needs
  • Establish a close relationship with Customer Services
  • Liaise with internal stakeholders on account queries

About the Job:

  • Accountability for the overall credit function performance
  • Adherence to set KPIs and SLAs
  • Management of Cash Collection and Debtor Days
  • Ensure high attendance and punctuality

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