![Sheraton Grand Hotel and Spa](https://media.trabajo.org/img/noimg.jpg)
Casual SPA Cafe Server
2 weeks ago
The
Spa Café Server is responsible for opening and closing of the shift, cash handling, order taking, serving and preparation of drinks/coffees and food items and to keep to Café neat and tidy at all times.
08.30 to 16:30
We also expect you to:
- Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.
- Ensure that guest expectations are exceeded and standards are consistently maintained.
- Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.
- To be fully conversant with all restaurant/hotels policies and procedures.
- When fully competent, to take ownership of the Spa Café and work with the Manager to make improvements.
Requirements:
- Food & Beverage Service Experience required (Café/Barista experienced preferred)
- Previous experience in a client facing role within a luxury five star environment a distinct advantage
- Excellent written and spoken English
- Flexible and adaptable approach to working hours
- Impeccable personal presentation
- Ability to handle stress and cope with the pressures of the job as and when they occur
- Ability to deal with and adapt to unexpected situations: complaints, change
- Ability to motivate yourself at quieter times
Benefits:
In return we offer you a competitive salary a share in Tips and Service Charge as well as unlimited career opportunities, industry leading benefits (including: Uniform, complimentary laundry, free meals on duty) and an environment where your development is our priority.
Job Types:
Part-time, Zero hours contract
Salary:
£11.68 per hour
Benefits:
- Canteen
- Company events
- Discounted or free food
- Health & wellbeing programme
- Transport links
Schedule:
- Day shift
Supplemental pay types:
- Tips
Experience:
- Cafe: 1 year (preferred)
- Hospitality: 1 year (preferred)
Work Location:
In person
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