Service Engineer
2 weeks ago
We are thrilled to announce an exciting opportunity to join the team at Heels & Brogues Recruitment, in collaboration with one of our prestigious clients, as a key member of the Coffee Senior Field Service Engineer team.
Job Title:
Senior Field Service Engineer
Package:
£36,000 per annum (Potential earnings up to £60,000) along with an annual bonus of 5%
Benefits for the Field Service Engineer:
- Comprehensive Private Medical Insurance (Taxable Benefit)
- Provision of a Company van for personal use (Taxable Benefit)
- Includes essential tools like Laptop, Mobile phone, Company Credit Card, and Fuel card
- Overtime rates: £22.50 per hour on weekdays after 47 hours. Weekend overtime at £22 per hour. Bank holiday rate at £30 per hour plus an additional £50 standby fee
- Participation in a Non-Contributory company pension scheme (Employer contributes 10%)
- Comprehensive training offered, though prior experience in electrical and engineering fields is necessary
As a Coffee Senior Field Service Engineer, successful candidates will undergo thorough training before joining the weekend rota, establishing themselves as a vital part of our dynamic team.
We are on the lookout for a motivated and dedicated Coffee Senior Field Service Engineer to enhance our workforce; however, candidates with experience in other electro-mechanical service roles will also be considered.
- Lead, guide, and support a team of engineers
- Offer expert advice and mentorship to engineers, aiding in their technical development through on-site visits and personalized feedback sessions
- Track and address engineer KPI's to ensure high performance standards, collaborating with the Service Team Manager
- Attend breakdown calls and escalated issues, sometimes alongside local engineers
- Install, configure, and troubleshoot Commercial Coffee equipment
- Manage van inventories, ensuring the availability of necessary spare parts and accurate tracking
- Conduct audits on engineer spare parts, on-site practices, equipment, and compliance with company procedures
- Coordinate with scheduling and technical teams for efficient route planning and equipment upgrades
- Conduct regular team meetings with the Service Manager
- Provide accurate and timely documentation, including detailed service reports
Requirements for Senior Field Service Engineer:
- Profound electro-mechanical expertise
- Adaptability is crucial for this field-oriented role
- Working hours: Monday to Friday with a weekend shift once every four weeks
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