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Customer Service Advisor

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SouthendonSea, Southend-on-Sea, United Kingdom Ventrica Full time
We are looking for an experienced Customer Service Advisor to join our Belstaff team. You will be providing outstanding customer service on behalf of this high-end retail brand.

Ventrica is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. We are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation.

In 2020 Ventrica picked up two awards at the prestigious
European Contact Centre & Customer Service Awards.
Gold for Best Outsourcing Partnership (Large) and silver for European Outsourced Contact Centre of the Year.

In 2017 we won gold for Best Contact Centre Outsourcer in Europe at the same awards, and in 2018 we came 63rd in the Sunday Times Fast Track 100.


What will I do in the role?

What do I need?


Previous customer service experience is essential and you will be able to demonstrate your genuine passion for delivering excellent customer service ensuring an empathetic approach.

Experience in upselling and working in a luxury retail environment would be beneficial.

What will I be paid?
- £9.90 per hour

Working Hours

  • Part Time 20 hours per week
  • Monday to Friday 10:00am to 2:00pm
  • Permanent


 Start date
  • Monday 27th March 202
  • Training: 2 weeks
  • Monday to Friday, 9:00am to 6:00pm

Where will I be based?

  • Office based must live within commutable distance of our offices in Southend on Sea