Housekeeping Supervisor

2 weeks ago


Liverpool, Liverpool, United Kingdom RBH Full time
The Municipal Liverpool , Municipal Building, Dale St, Liverpool, Lancashire, L2 2DH SHARE:

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A rare opportunity has arisen to join our luxury hospitality team on a fixed term basis as Full Time Maternity Cover at our prestigious 5 Star Hotel (Approximately 12 months)

A DAY IN THE LIFE OF A HOUSEKEEPING SUPERVISOR AT THE MUNICIPAL HOTEL & SPA MGALLERY LIVERPOOL.

What you'll be doing...

Reporting to the Housekeeping Management Team, you can expect your working day to include the following;

  • Training and supervising employees to ensure that they are performing their jobs correctly and to the required 5* standard.
  • Monitoring employee productivity and prioritising service levels to ensure that goals are being met
  • Provision of regular team member feedback inclusive of service requirements, reward, recognition and identifying training needs.
  • Ensuring that 5* service levels and opportunities are maximised to identify and deliver memorable moments to our guests
  • Driving impeccable standards through passion for our brand, the industry and exuding professionalism and pride in your role
  • Close liaison with management to cascade company vision and goals.
  • Working across all areas and shifts within Housekeeping to ensure control of room and public area productivity, linen, par stock levels, ordering and conducting room checks.
  • Overseeing inventory of all Housekeeping supplies, ordering new items as needed via our procurement system.
  • Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness and health and safety requirements.
  • Training new employees as needed and providing a nurturing passion for 5* standards.
  • Being aware of room occupancy levels and VIPs.
  • A high degree of organisation in room allocation and the ability to identify priorities.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Housekeeping Supervisor ( approximately 12 Months maternity cover), you will need the following qualities and skills.

  1. Strong service standards and passion for a memorable guest journey
  2. Display strong leadership skills
  3. Problem-solving
  4. Organisational skills
  5. People management and positivity
  6. Strong Time Management Skills - lending a hand to get the job done as a team if required.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

  • Discounted hotel room rates for you and your friends & family
  • Extra day's holiday for your birthday
  • Flexible working patterns
  • Discounted Car Parking
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH

The Municipal Liverpool Municipal Building, Dale St, Liverpool, Lancashire, L2 2DH
  • Job Ref RBH14213
  • Branch The Municipal Liverpool
  • Location Liverpool
  • Salary/Benefits £26,000 Per Annum Pro Rata Plus Excellent Benefits
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern 5 days over 7, varied shifts
  • Hours per week 40
  • Date posted 23/05/2024
  • Closing date 06/07/2024


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