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ERP Analyst

3 months ago

Hatfield, Hertfordshire, United Kingdom Exo-s Full time

Job description

Reporting to the IT Director, the ERP Analyst will work closely with the IT Project Lead. They will collaborate with cross-functional teams to drive key business initiatives improving business processes with respect to a standard project management methodology. The candidate will be required to perform various technical and analytical services for his customers across all sites (Canada, USA, Mexico) and will work in a support role for users with Information Technology Systems.

Wanted profile

Bachelor's degree in Information Systems or Computer Science or equivalent; Minimum of 5 years of related experience; Strong knowledge of PLEX Manufacturing system configuration, customization, administration; Knowledge of various Manufacturing business processes / Manufacturing experience is required; Knowledge of a variety of data analysis techniques, including clustering, logistic regression, data/text mining, decision trees, etc.; Comfortable manipulating and extracting insights from large and complex datasets; Strong understanding of integrated systems; Knowledge of SQL code an asset; Experience with Business Intelligence Applications (IntelliPlex, Crystal Report, Adaptive Planning, etc.); Familiar with API or other web services; Strong analytical, innovative problem solving and multi-tasking skills; Bilingual (French / English), Spanish an asset; Excellent communication skills, both written and verbal; Ability to work autonomously; Availability to travel (valid passport);

Responsibilities

Drive quantitative analysis and modeling to support business decisions; Proactively monitor, identify, and resolve business-critical problems or risks; Actively participate various problem-solving workshops to meet customers' expectations; Implement both quick wins and long-term solutions; Provide training to users; Deal with change management while implementing novelties; In collaboration with the IT Project Lead, participate to reviews of business processes and develop optimization strategies; Develop and maintain documentation and metrics to improve operational efficiency; Participate in important projects such as enabling new modules with our ERP; Build/improve/drive scalable operational processes between multiple functions; Work with ERP system users and managers to determine appropriate/optimized system configuration; Research, identify, develop, test and implement changes to enhance ERP system and business processes; Deploy Industry best practices to enhance efficiency of Exo-s throughout our ERP modules; Answer user's level 2 requests for ERP system through a ticketing system;