Customer Service Assistant

7 days ago


Penrith, Cumbria, United Kingdom John Norris of Penrith Full time

Join our dedicated mail-order department as a Customer Service Assistant.


We have been selling top-quality fishing tackle, country clothing, footwear, and dog products from our shop in Penrith for over 50 years.

We cater to customers through retail, mail-order, and online sales.


Our business is renowned for its excellent customer service and quality products from premium brands including Barbour, Schoffel, Yeti, Stanley, Le Chameau, Guideline, and many more.

We take pride in delivering exceptional customer service and aftercare.

To maintain our high standards, we are seeking an additional team member who is enthusiastic, friendly, and ready to assist our valued customers.


Role Responsibilities:

Provide a friendly and helpful service to customers

Process returns efficiently

Track parcels to ensure timely delivery

About the Job:

Working hours:
Monday to Friday, 8:30 am - 4:30 pm

Flexible hours to accommodate school drop-off and pick-up

Generous staff discount

Comprehensive training provided

If you have a passion for customer service and are looking to join a dynamic team, we would love to hear from you

Pay:
£22,275.00 per year

Benefits:

  • Employee discount

Work Location:
In person
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