Account Manager

2 weeks ago


King's Lynn, Norfolk, United Kingdom Hays Specialist Recruitment Limited Full time
Account Manager - Medical industry - 25,000

I have an exciting new role working for a local organisation who supplies Medical Typists to public Sector medical clients and private practices.

You will need

  • Previous medical typing experience, ideally in a hospital setting
  • Good/advanced knowledge of Microsoft Word / Outlook
  • Fast and accurate typing
- 'Can do' positive attitude.

Duties include

CLIENTS

  • Setting up new clients (if required).
  • Liaising with new clients on the telephone and in person / client visits, if required.
  • Reviewing their templates / documentation.
  • Offering suggestions / recommendations for templates / documentation.
  • Maintaining regular contact with the client / their inhouse staff to ensure they are happy with the service.

REMOTE WORKERS

  • Identifying suitably experienced remote workers.
  • Assessing the quality of any trials they complete to become a WeType remote worker.
  • Undertaking the necessary Information Governance training with the typist.
  • Training and checking work until remote worker reaches adequate levels of competency.
  • Spot checking work to ensure high standards are maintained.

OTHER DUTIES

  • Answering telephone enquiries (mínimal)
  • Providing ad hoc technical support to clients and remote workers.
  • Updating client invoicing.
  • Providing cover support for other departments (ie. for colleagues on annual leave)
  • Participating in team meetings.
  • Maintaining necessary records.
  • Social networking as required (mínimal).
  • Working hours to ensure the smooth running of the business, above and beyond any set office hours if necessary.

MUST HAVE

  • Previous medical typing experience, ideally in hospital setting
  • Good/advanced knowledge of Microsoft Word / Outlook
  • Fast and accurate typing
- 'Can do' positive attitude.

What you need to do now

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


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