Senior Sales Engineer

2 weeks ago

Bristol, Bristol, United Kingdom Mainframe Full time

Do you want to work in an inclusive, engaging environment where people believe in innovating through experimentation and research? Do you love travel and want to have an impact on the future of the travel sector by working closely with industry leaders? Then you are in the right place Kaptio is building the next generation of travel reservation technology, and we would like for you to join the journey

About Kaptio:

Our offices: Kaptio is a Global Travel Tech company, founded and headquartered in Reykjavik, with operations in Iceland, UK, and Canada. We currently have offices in Reykjavik, Bristol, Reading and Montréal, and remote coworkers across Canada, Europe and the UK.

???? Our team: we are over 60 software & product specialists and travel industry experts who are passionate about travel with innovation at heart.

Our vision : to become the market leader for multi-day travel technology. We have successfully enabled ambitious travel brands to grow with our product, the Kaptio Travel Platform, built on Salesforce.

Our values: our spirited, iterative, and trustworthy nature guides us through our mission to enable ambitious multi-day travel brands to achieve sustainable growth.

Our ethos : we believe that people collaborate best connected together. We offer working spaces that have comfortable and spacious facilities with meeting rooms and quiet areas for our teams to be in sync. We make sure that everyone can be included, regardless of their location, and hybrid collaboration is at the heart of Kaptio as an international company.

What are we looking for?

As a Senior Sales Engineer, you will act as a business architect and trusted advisor throughout the sales journey, providing technical expertise and customized solutions that meet the needs of internal and external customers. You will play a crucial role in solution design, demonstration, and integration, ensuring the alignment of our product offerings with customer requirements to drive success and build lasting partnerships.

Key Responsibilities :

  • Customer Engagement : Build and maintain relationships with prospective and existing customers, acting as a trusted advisor who understands their business challenges and objectives.
  • Solution Architecture : Design and present tailored solutions that address customer pain points, using a deep understanding of our product capabilities and integration possibilities.
  • Technical Demonstrations : Develop and deliver customized product demonstrations that effectively communicate the value proposition to customers and align with the sales team's strategy.
  • Sales Enablement : Provide technical consultation and support to the sales team, enhancing their pitch and accelerating the sales cycle through in-depth product knowledge.
  • Feedback Loop : Gather and synthesize customer feedback in collaboration with the Product and Implementation teams to improve product offerings and the sales process.
  • Partner Integration : Work closely with Solution Partners to integrate their service offerings with our solutions, crafting seamless and robust proposals.

Required Skills and Qualifications :

  • Proven experience as a Sales Engineer, Solution Architect, or in a similar role within the tech industry.
  • Familiarity with Salesforce ecosystem.
  • Excellent communication and presentation skills, with the ability to articulate complex technical details to a non-technical audience.
  • Strong understanding of the sales process and dynamics, and the ability to support sales teams in a fast-paced environment.
  • Experience in designing and integrating technical solutions based on customer requirements.
  • Ability to function as part of a team while being a self-starter with an innovation mindset.
  • Relevant industry certifications and a bachelor's degree in Information Technology or a related field are preferred.

Travel Requirements:

Up to 50% travel within North America and occasionally international.

This role will require travel to meet with customers, partners, and internal teams. A flexible approach to work, including the ability to work remotely and attend out-of-hours meetings, is essential.

  • An award-winning scale-up company that has over a decade of experience in technology and innovation.
  • A motivated and supportive team where everyone is encouraged to progress their skills and share their knowledge with each other.
  • A fun company culture with groups and meet-ups, and an emphasis on asynchronous discussions and celebrations. Exciting team get-togethers and team building activities.
  • Hybrid-friendly work environment and company culture that supports working remotely when necessary, where work-family balance is very important.
  • Competitive salary and benefits. Vary per location, so ask us more
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