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Visitor Experience Officer
1 week ago
Have you got fantastic people and organisation skills? Are you a creative individual with a passion for visitor experiences? We'd love you to bring your skills to the biggest conservation charity in Europe.
With engaging stories to tell, within beautiful surroundings, it will be your job to ensure these captivating places offer a fantastic visit.
This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
What it's like to work here:Sissinghurst portfolio contains four fascinating properties.
Sissinghurst Castle Garden is a highly personal garden planned by two people whose artistry was matched by their plant knowledge and who had an individual point of view.
Smallhythe Place, once the home of actress Ellen Terry, contains a museum and Barn Theatre, whilst enjoying stunning views of the Kent countryside.
Stoneacre is a hidden gem, just 15 minutes from the centre of Maidstone, it is a 15th Century house with an Arts and Crafts twist, nestled amongst a glorious garden, orchard and meadow.
Lamb House, situated in the heart of Rye, boasts 300 years of history with literary connections to some of the greatest writers of the 20th century.
What you'll be doing:
As a Visitor Experience Officer, you'll be working across the properties in the Sissinghurst portfolio.
Sissinghurst portfolio contains four captivating properties. Sissinghurst Castle Garden, Stoneacre, Smallhythe Place and Lamb House.
Understanding how and why we engage our supporters is key.
Working with our spirit of place, you'll join the visitor welcome team in linking everything back to our cause and the ongoing work we do.
Please also read the full role profile attached to this advert.
Who we're looking forIt's a meaningful role at a busy property, and we need someone who can take on a challenge.
- Good communication skills, enabling positive relationships, both externally and internally
- Experience of working to multiple deadlines and managing own workload
- Outstanding organisation and planning skills, and a good eye for detail
- Good communication skills, both verbal and written
- Experience of producing interpretation, marketing or promotional material
- Knowledge of relevant Health & Safety procedures
- s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :
Compliance.
Eligibility to Work in the UK
Fixed Term p/t (975 hrs py to 05/11/23)
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