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Facilities Co-ordinator

3 months ago

Cranbrook, Kent, United Kingdom National Trust Full time

If you enjoy being part of a team which cares for and maintains glorious mansions and halls, keeping them an attractive tourist location, this role would be perfect for you.

What it's like to work here:This internationally renowned garden is an awe-inspiring place to be.

The stunning formal gardens include a rose, herb and kitchen garden which grows delicious produce for the restaurant and coffee shop.

A strong team spirit and collaborative working environment is key to the success of Sissinghurst and the staff are looking for flexible, creative people to join them.

Click here for more information about this location

What you'll be doing:

As the Facilities Co-ordinator, you'll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property.

You'll support the team to meet its objectives by ensuring high standards are delivered and maintained at all times.

You'll be assisting with the provision of planned, preventative and reactive maintenance and repairs, cleaning and caretaking duties, presentation of public areas and visitor facilities including car parks and grounds, preparation of meeting rooms and the co-ordination of back of house services such as deliveries and collections.

The role involves compliance tracking, risk assessments, meter reading and experience using compliance software would be an advantage.
Also, Duty Manager and weekend work is a requirement for this position.

Please also read the full role profile attached to this advert.


Who we're looking forOur team believe that people deserve more than just 'good service' but an amazing experience that they'll never forget, and we're looking for like-minded people to join us.

We'd love to hear from you if you have;

  • Experience in a facilities role in a customer service environment
  • Flexible, customer focussed approach with understanding of good customer service standards
  • Good organisational skills and attention to detail
  • Good interpersonal and communication skills
  • Ability to use tools, equipment as required for the role
  • Willingness to work alongside volunteers and is able to support volunteers to perform at their best
  • Ability to multitask and work in collaboration with other departments
  • Ability to work well in a team
  • Good IT skills (Microsoft Office)
The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust properties for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Requirements :
Compliance.
Eligibility to Work in the UK
Fixed Term p/t (22.5 hrs pw to 25/01/23)