Service Desk Engineer

7 days ago


Coalville, Leicestershire, United Kingdom Service Care Solutions - Criminal Justice Full time
Service Care Solutions are looking for a Service Desk Engineer to work in Coalville, Leicestershire on a Hybrid Basis.

  • To log, monitor and resolve service desk calls within agreed service levels
  • Provide first line and second line support to the council's user base
  • To install, configure and test hardware and software components.
  • To work in an agile and flexible manner, including remote homeworking and office working on a rota basis.
  • To undertake routine operational tasks, including completing and monitoring data backups and restores.
  • To liaise with users, support services and thirdparty suppliers.
  • To be part of the IT emergency standby/on call Rota, with remuneration being paid in accordance with the council's agreed policy
  • To carry out standard cleaning and routine maintenance procedures.
  • Work within an ITIL service management framework

Additional responsibilities:

  • To always see the service through the eyes of the customer and make suggestions for improvement where appropriate
  • To carry out duties efficiently and effectively
  • To constantly challenge own performance and make improvements
  • To ensure high standards of health and safety practice are maintained in accordance with council policy, including the health and safety and welfare at work of themselves and colleagues.
  • To undertake any other reasonable tasks appropriate to the grading of the post and as required by the line manager
  • To assist in the event of a civil emergency in any way as instructed


  • Coalville, Leicestershire, United Kingdom CV TECHNICAL LTD Full time

    Maintenance & Service EngineerCoalville & UK Wide ServiceUp to £38,000We are looking for a motivated Maintenance and Service Engineer to join a market leader in plant machinery solutions. Splitting your time between site and on the road, you will be a key member in ensuring the production facility is kept running, as wellas visiting customer sites,...


  • Coalville, Leicestershire, United Kingdom CV Bay Ltd Full time

    Location: Coalville ONSITERole: Building Services EngineerElectrical Bias Package: £(phone number removed)PAThe RoleWe are currently recruiting for a Static Mechanical & Electrical Engineer in Bedfordshire to join our team. We have been established for over 20 years specialising in Gas, Air Conditioning and Electrical services across the UK. As a business,...

  • Service Coordinator

    7 days ago


    Coalville, Leicestershire, United Kingdom Adecco Full time

    Service CoordinatorHours: Mon-Fri 8am-5pmPay rate: £12.92 an hourLocation: LE67, LeicestershireOur client is looking for a Service Coordinator to join their team, initially on a temporary basis with the opportunity to become permanent.Main Duties: Communicate with a variety of customers and engineers Process daily worksheets Prepare, raise, and issue...


  • Coalville, Leicestershire, United Kingdom Octane Recruitment Full time

    Vacancy: Regional Service Manager - HGV - CoalvilleSalary: 52,000 to 55,000 basic, plus car, and bonusHours: Monday to Friday 39 hoursOC16614Do you want to work for one of worlds leading market supplier in their trade?We are looking for a talented Regional Service Manager for our clients thriving business in Coalville. Their in house Technicians work on...


  • Coalville, Leicestershire, United Kingdom Octane Recruitment Full time

    Vacancy: Regional Service Manager - HGV - CoalvilleSalary: 52,000 to 55,000 basic, plus car, and bonusHours: Monday to Friday 39 hoursOC16614Do you want to work for one of worlds leading market supplier in their trade?We are looking for a talented Regional Service Manager for our clients thriving business in Coalville. Their in house Technicians work on...

  • Process Engineer

    7 days ago


    Coalville, Leicestershire, United Kingdom Jonathan Lee Recruitment Full time

    Jonathan Lee Recruitment is seeking highly motivated and skilled people to complement our workforce and join in with the development of new technologies and new directions for the company. We're looking for a Process Development Engineer within optics engineering , the role comes with an attractive salary and benefits package.The post will be based at the...

  • Maintenance Engineer

    3 weeks ago


    Coalville, Leicestershire, United Kingdom Vistry Group PLC Full time

    Role overview ID: 2024-5093Entity: Vistry WorksRegion: Vistry Works East MidlandsDepartment: ManufacturingContract Type: Permanent - Full TimeJob Location: Coalville, Leicestershire Date Posted: 25.01.2024 We have a great opportunity for a Maintenance Engineer to join our team within Vistry Works East Midlands, at our Bardon factory in Coalville,...


  • Coalville, Leicestershire, United Kingdom Jonathan Lee Recruitment Full time

    Are you a Software Engineer looking for a full-time role at an established and rapidly expanding technology company? Jonathan Lee Recruitment is working with an optics and ultra-precision company to recruit a Software Engineer in Coalville, and the role offers a compelling salary and benefits package. The company has developed a range of machines and...


  • Coalville, Leicestershire, United Kingdom Jonathan Lee Recruitment Full time

    Are you a Software Engineer looking for a full-time role at an established and rapidly expanding technology company? Jonathan Lee Recruitment is working with an optics and ultra-precision company to recruit a Software Engineer in Coalville, and the role offers a compelling salary and benefits package. The company has developed a range of machines and...


  • Coalville, Leicestershire, United Kingdom Jonathan Lee Recruitment Ltd Full time

    Jonathan Lee Recruitment is seeking highly motivated and skilled people to complement our workforce and join in with the development of new technologies and new directions for the company. We're looking for a R&D Process Engineer within engineering , the role comes with an attractive salary and benefits package.The post will be based at the company's...


  • Coalville, Leicestershire, United Kingdom Jonathan Lee Recruitment Full time

    Jonathan Lee Recruitment is seeking highly motivated and skilled people to complement our workforce and join in with the development of new technologies and new directions for the company. We're looking for a R&D Process Engineer within engineering , the role comes with an attractive salary and benefits package.The post will be based at the company's...


  • Coalville, Leicestershire, United Kingdom Tate Recruitment Nottingham Full time

    Customer Service ExecutiveHomeworking (You must be able to work "on-site" in the Coalville office for the first 2-4 weeks)Temporary to Permanent£10.00 per hour plus monthly incentives to earn extra money.£10.43 once you have passed 6-month probation periodAll equipment provided, once you are homeworking.Do you enjoy being on the phone? Do you get excited...


  • Coalville, Leicestershire, United Kingdom Jonathan Lee Recruitment Ltd Full time

    Our client has an exciting opportunity for a Robot Integrator to join our team in Coalville. This full-time Robot Integration role comes with a very competitive Salary and excellent benefits. As a Robot Integrator, you will be part of a team pushing the capabilities of robotic systems with research and improvement opportunities. You will also improve the...


  • Coalville, Leicestershire, United Kingdom Jonathan Lee Recruitment Full time

    Our client has an exciting opportunity for a Robot Integrator to join our team in Coalville. This full-time Robot Integration role comes with a very competitive Salary and excellent benefits. As a Robot Integrator, you will be part of a team pushing the capabilities of robotic systems with research and improvement opportunities. You will also improve the...


  • Coalville, Leicestershire, United Kingdom Amazon TA Full time

    Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.Across Europe we have more than 50 Fulfillment Centres, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working...


  • Coalville, Leicestershire, United Kingdom Global Telemetrics Full time

    Please note this is for a customer service role in a secure monitoring centre and does not require the experience of a door supervisor/security guard. We do put our monitoring staff through a SIA Public Space Surveillance (CCTV) licence, therefore if you have this type of SIA license, this job may be of interest to you. However, the role at present does not...


  • Coalville, UK, Leicestershire, United Kingdom Henderson Scott Full time

    IT Service Centre Analyst Coalville ( 5 days onsite) £30-34,000 My client is looking for a service centre analyst /IT support engineer to provide 1st/2nd line phone support and hardware support for a busy service centre. This is a predominately customer service focused role, which is a phone-based role alongside hardware fault diagnostics for Desktops,...


  • Coalville, Leicestershire, United Kingdom Appcastenterprise Full time

    Are you looking for a new career path? Moving to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop theirskills, make decisions and take on new responsibilities.As Machine Control Installation Engineer...


  • Coalville, Leicestershire, United Kingdom Sunbelt Rentals Limited Full time

    Are you looking for a new career path? Moving to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities.As Machine Control Installation Engineer...


  • Coalville, Leicestershire, United Kingdom Big Red Recruitment Midlands Ltd Full time

    ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into the SaaS and Serverless technology arena and is continuing to...