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Credit Control Administrator
3 months ago
Who are we ?
We are FBC UK, Fox's Burton's CompaniesAnd we bake the UK's most incredible biscuits. (We might be slightly biased, but we will leave that for you to judge).
FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.
We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset.
We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations.
We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide.
The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost employees worldwide, and a consolidated turnover of €12.
7 billion
Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Cathedral City, Marmite, Jacobs, and LU branded products.
Our employees make our business special.
With strong family values, we believe FBC UK is a more prosperous and fun place to work with when people feel free to be themselves.
We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals.And don't forgetwork hard but play harder
What does your typical day look like?
- Chase overdue invoices including rejected customer queries.
- Action and Escalation of rejected items in a timely manner.
- Correctly process Customer queries onto query systems
- Ensure debts are collected in a timely manner.
- Allocate cash & reconcile supplier finance accounts between SAP and internal query systems.
- Monthly cash flow forecasting
- Upload information on to customer portals.
- Resolve EDI issues & resubmit invoices.
What are the key ingredients needed for the role?
- Minimum of 2 years of Credit Control / Customer Service experience desirable
- Numeracy and attention to detail are key.
- Strong communication skills.
- Tenacious Attitude.
- Ability to work to deadlines & prioritise workload.
- Able to work on own initiative but also a team player.
- Flexible approach & willingness to learn.
- Microsoft office (Excel & Word).
- SAP experience preferred but full training will be given.
