Patient Safety Partner

2 weeks ago

Ipswich, Suffolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

This role is part of the renewed national approach to improving patient safety as outlined in the NHSEI Patient Safety Strategy.

Namely involving patients and the public is all things patient safety including; reviewing and devising policy, providing experience and objectivity to reviews and improvement plans, being an advocate for patients to ensure their voice is heard at strategic and operational levels across healthcare.


The person does not need to have been or be a patient or a carer, a basic understanding of how health systems work in practice would aid the role as would an understanding of policy design and review methodology, but it is not essential.

However either direct experience, special interest or professional expertise in mental health care would be hugely beneficial.


The role is unaffiliated in that the role does not come with a salary, or a line manager - this is to ensure objectivity.

The role will be supported with induction, training if needed and a mentor or buddy to provide supervision and support.

Expenses will be paid and where a prolonged piece of work is undertaken a fee will be offered for time spent.

Hourly rate of Pay - £75.00 to £100.00 dependent on activity type


Ad hoc duties will include; being part of a working group to revise policy, sitting on incident reviews and investigation panels, assisting with safety summits and learning events, supporting the trust and stakeholders with the implementation of the Suicide and Self-Harm Reduction Strategy, supporting staff in ensuring the trusts duties in delivering duty of candour and implementing safety actions are open, transparent and fair.


The Trust is fully embracing the principles of the patient safety strategy, this includes ensuring that patients, families, significant others are integral to all that we do in response to safety incidents, reviewing findings and implementing actions.


We are also keen to ensure that staff are treated fairly under the Just Culture Framework and feel confident to raise concerns to avoid a safety incident or to be open in their account and reflections on why an incident occurred.


Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other.

In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.


Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey.

We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.


Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park.

We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.


To be part of the Patient Safety Team, using experience to support and advise the Patient Safety Team and Learning from Deaths Forum on activities, policies and procedures that improve patient safety and deliver high-quality care.


As a Patient Safety Partner, you will ensure that any committees or groups of which you are a member considers and prioritises the service user, patient, carer and family perspective and champions a diversity of views.

This will include representation on panels as required as part of the Trust Patient Safety Incident Review Framework/Plan.


The PSP will act as an adviser/critical friend to the Patient Safety Team in the delivery of the Patient Safety Strategy and Patient Safety Incident Review Plan.


The PSP will play a key role in patient safety improvement projects, support the development of relevant patient safety training and talk with staff and patients about patient safety.


The PSP will need to comply with relevant policies and maintain strict confidentiality in respect to discussions and information when required.

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