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Hire Controller
2 weeks ago
About the role
We currently have a job opportunity for a Hire Controller with relevant experience to provide customer service and develop business by converting enquiries into hire business.
Key responsibilities
- Your main responsibilities will include quoting prices, taking orders and processing them through to completion, with the aim of increasing our customer base by working directly with customers and supporting the nationwide sales team.
- You will liaise with the hire desk team and support our depot network and transport team to ensure that we exceed customer expectations and agreed service levels.
- With specific responsibility for one of our depots you will be required to develop strong relationships with our customers and our internal colleagues.
- This is an excellent opportunity to join a fast growing company and work with some of the key players in the construction and house building industries.
What we're looking for
- Knowledge of equipment desirable not essential
- Experience of logistics/planning desirable
- Excellent customer service skills and confident telephone manner essential
- Keyboard skills and some basic systems knowledge are required
What we can offer you
- 30 days annual leave to include bank holidays
- Company Pension
- Life Assurance cover
- Save As You Earn Scheme
- Cycle to work scheme
- Free on site parking
- Free Tool Hire
- Training & Development Opportunities
A little bit about us
UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry.
With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.
At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity.We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.
Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.
With strategically positioned distribution centres and a fleet of HGV trucks, we guarantee prompt and reliable equipment delivery across the country.
In addition, our mobile service engineers are readily available to provide on-site support, minimizing downtime and keeping operations running smoothly.
By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.
harrrogatejobs #jobsinharrogate #customerservicejobs
Job Types:
Full-time, Permanent
Benefits:
- Company pension
- Onsite gym
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Application question(s):
- What salary do you require ?
Experience:
- Customer service: 1 year (required)
Work Location:
In person
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