Assistant Underwriter

1 week ago

Romford, Greater London, United Kingdom CLEGG GIFFORD Full time

Assistant Underwriter T.I.S - Wholesale Existing Business

Purpose

Key Responsibilities
Working in accordance with procedures, standards & guidelines set:

  • Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business, Existing Business & Renewals.
  • Understand the processes and procedures required to provide quotations & put forward suitable products to meet the customer's demands and needs.
  • Understand the processes and procedures required to answer a customer's query in relation to a Mid-Term Adjustment.
  • Ensure that telephone calls are answered & dealt with promptly & efficiently Identify complaints and refer to the necessary complaint handler.
  • Ensure that you remain compliant in everything that you do; including treating customers fairly, contract certainty & vulnerable customers.
  • Required to be a referral point for Trainees within the Department.
  • Required to attend & coordinate broker meetings.
  • Required to understand the legal principles of insurance and insurance contracts including Clegg Gifford's obligations to insurers.
  • Required to understand technical knowledge of the Clegg Gifford product range, including understanding of the coverage provisions, exclusions, and conditions of the policy wordings.

Skills and Competencies

  • Competent in windows based programmes; word, excel, outlook and internet.
  • Excellent communication skills: written and oral.
  • Ability to work alone and as part of a team.
  • Strong team ethic.
  • Manage time effectively.
  • Ability to work under pressure.
  • Good personal organisation skills.
  • Good timekeeping and presentation of self and work.
  • Strong interpersonal and relationship skills.
  • Articulate & Numerate.
  • Works with a high degree of accuracy in all tasks.
  • Honesty, integrity, reputation, competence/capability & financial soundness as required under the Financial Conduct Authority (FCA), Guernsey Financial Services Commission (GFSC) and Jersey Financial Services Commission (JFSC).

Experience

  • Must have 2 years minimum experience working within a broking or underwriting environment.

Qualifications

  • Educated to GCSE level
  • CII qualification an advantage

Job Types:
Full-time, Permanent

Schedule:

  • Monday to Friday

Work Location:
One location

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