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Clinical Support Secretary- Ophthalmology
2 weeks ago
We are looking to appoint a well-motivated & enthusiastic medical secretary to join our team of Clinical Support Secretaries within the Medical Secretariat.
The available position is for 30 hours per week, working within the Eye Unit, based at Boston House. Days / Hours to be discussed at interview.
This interesting & varied role requires the ability to work well on your own initiative whilst being committed to teamwork to ensure work is completed to meet Trust targets.
You will be working in a busy environment within the 'virtual' Clinical Secretary pool within a small team to designated specialties.
You will be providing an efficient audio typing service using our Digital Dictation System, together with our existing Patient Information Systems.
You will support our Consultant PAs, ensuring that patient and GP correspondence is typed and dispatched within a timely manner.
To be successful in this role you will need to be qualified to RSA III or equivalent or have a proven experience of audio-typing and providing a secretarial / audio-typing service.
Choose Well - Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
- Audio typing using the Digital Dictation System, photocopying and the composition of letters.
- Sorting, prioritising, processing and distribution of incoming mail, using judgement and experience to decide which documents are to be passed directly to other areas for action and information.
- Ensuring accurate and uptodate inputting of information onto all Trust patient systems (PAS, ORMIS, EPR, Digital Dictation).
- Assist other Clinical Secretaries with their workload
- Promote the dissemination of quality patient information.
- Provide nonclinical advice and information to patients/clients/relatives
- Understanding of medical terminology and a willingness to assist colleagues with transcription outputs.
- Exercise judgement when dealing with patient enquiries, analysing and resolving problems at source.
- Assist in new staff induction together with the identification and support of their training requirements.
- Facilitate a supportive learning environment that enables all members of the secretariat team to develop.
- Recognise the effective utilisation of all appropriate development resources and opportunities.
- Promote the ethos of continuous improvement disseminating any new knowledge gained to other colleagues.
- Recognise and accept responsibility for own personal development.
- Supervising administration support and work experience students ensuring an effective office system is maintained.
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