Deputy Store Manager

2 weeks ago

Edinburgh, Edinburgh, United Kingdom Monsoon Full time

What are we looking for in you?

  • Experience within a boutique environment at manager level, able to deliver an independent boutique experience within a well-known high-street brand.
  • Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
  • A confident leader, able to inspire, lead by example, and bring the boutique to life
  • Able to communicate openly and effectively, fostering relationships both internally and externally across the business
  • A solution driven individual, demonstrating passion, drive and resilience, with a can-do approach to support the store and develop the team to reach their full potential

In this role you will...

  • Support the store manager to deliver and drive an exceptional customer experience instore – ensuring the highest service standards are always delivered, paving the way for the Monsoon Boutique stores across the business.
  • Work with the Store Manager to drive the overall performance of the store, ensuring exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities.
  • Ensuring your team are motivated and knowledgeable, supporting them to achieve excellence in their roles
  • Managing, training, and developing your team supporting them to reach their full potential
  • Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
  • Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
  • Ensure an inclusive environment, promoting equality and kindness within your team

Joining us, your benefits would include

  • A competitive salary and exciting bonus scheme
  • A Staff uniform allowance – enabling you to have fun wearing our products
  • Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
  • An additional day's holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.

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