Children and Young People Service Manager

2 weeks ago

Nottingham, Nottingham, United Kingdom Manchester Rape Crisis Full time

Nottingham Mencap prides itself in offering sector leading services, that fulfil a local need and offer opportunities for the people we support to learn, grow, socialise and have fun.

We are excited to be recruiting for a newly created role of Service Manager for Children and Young Adults to significantly grow the provision we have for year olds.

We offer a range of services for children as young as 5, up to and through transitioning into adult services. You will be working alongside the Adult services and Development Manager to ensure joined up working.

Along with the daily management of staff, you will have a strategic overview of the services and have the ability to work with those involved to make changes to meet local need, which will include the development of new services.

A key element of this role is to work closely with parents, carers, and educational settings, so good communication skills are a must. If you have experience working in an SEN setting, have understanding of Ofsted/ CQC and management/ development skills please do get in touch.

Main purpose of job:

  • Responsible for the efficient and safe provision of individual and group support for children and young people.
  • Development of significant new provision to meet current and future need. This will include the provision of 'alternative education', after school/evening activities and increased capacity of weekend services.
  • Collaboration with the Adult Service (Development) Manager to enable seamless transition across services.
  • Development of strong links with potential referrers/commissioners and partners. To ensure Nottingham Mencap becomes a relevant provider of choice of a wide range of children's services across the county.

Location: Nottingham may be required to work across more than one site.

Main tasks of job:

1.Operational management of current and future group activities for children and young people. Ensure they are appropriately staffed, meet needs and of a high standard within a safe and healthy environment.

2. Support to, and supervision of, the Short Breaks Co-ordinators to deliver well-managed and expanding services.

3. Development of new services/groups, changes to current activities, and the stopping of those no longer viable. These will include the provision of 'alternative education', after school/evening activities and increase in capacity of weekend services.

4. Financial/budget management of new and existing services including identifying and securing new sources of income.

5. Ensure demonstrable quality outcomes are developed for those who attend.

6. Joint responsibility (with the Adult Services Manager) to ensure our services are integrated and seamless and champion the needs of young people transitioning into adulthood.

7. Create a positive and motivational environment which allows the staff team, and the young people we support, to thrive.

8. Focus on each individual's potential and making a positive difference to young people's lives, ensuring they progress towards achieving their aspirations.

9. Embrace a culture of change and improvement. Instigate measures to improve access and quality. Maintain a focus on increasing the number and diversity of people who attend our services.

10. Develop and maintain quality/performance matrixes to satisfy internal and external scrutiny. Ensure adherence to standards required by the CQC and Ofsted.

11. Ensure all staff are offered appropriate training and that staff are trained to carry out their respective roles.

12. Recruitment, employment, supervision, and appraisals of staff team. Proactive management of annual leave, sickness, absence, and other personnel related issues.

13. Work alongside Finance and the Admin team to ensure systems accurately track financial and activity data. Ensure services are delivered within budget and relevant documentation is completed for the production of reports for internal and external inspection.

14. Ensure group environments are sensitive to individual needs and relevant assessments (including risk) have been undertaken and communicated to all relevant workers.

15. Ensure effective communication with others, including referrers, social workers, keyworkers, and carers. Establish effective feedback mechanisms with children, young people, and their families. Ensure the development of positive relationships with parents/carers is enshrined within our values and processes.

16. Proactively liaise with current and potential future commissioners/funders. Ensure availability of high quality and personally tailored services to address the personalisation agenda and attract those seeking a range of support options via personal budgets.

17. Robust implementation of policies and procedures adopted by Nottingham Mencap

18. Participation in relevant activities and meetings across the organisation. Act as a fully participative member of the senior management team.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. This draft job description will be reviewed and amended, as appropriate, with a full review at six months following successful recruitment to the post.

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