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Housekeeper
3 months ago
Job summary
Pleasenote that this role is not on the Home Office list of occupations eligible forsponsorship under the Skilled Worker route.
We believe thatHousekeeping is a vitally important role as it supports the care of patientsensuring that they receive the nutrition that will help them recover from theirillness or surgery in a clean and safe environment
Workingin a demanding but rewarding setting the Housekeeper can make a real differenceto a patients experience in hospital by providing support and a friendly faceduring their stay
Ifyou are considering a career in the NHS or looking for a change, if you arehighly motivated, have a can-do attitude and enjoy meeting people, then weinvite you to apply for the position of Housekeeper and join our team
Previousexperience of working in a healthcare setting or working with the public wouldbe desirable, although we will provide you with all the support and trainingyou need to thrive in the role
Thereare numerous shift patterns available to enable you as a valued staff member tochoose what is most suitable for you in order that you will have the best workhome life balance. There are 3 positions available;
1 x Monday to Wednesday, to , hours per week
2 x Monday to Friday, to , 15 hours per week
Pay is pro-rata for part-time position
Main duties of the job
The main responsibility of theHousekeeper at The Mid Yorkshire NHS Trust is to deliver the meals and drinksservice to patients throughout the day and to be responsible for all elementsof food hygiene, safety and cleanliness in the kitchens and wards.
Asa Housekeeper you will be an organised individual with strong communicationskills. You will also need to be an excellent team player with a committed andprofessional approach
You will also interact with patientsensuring that they are supported with their dietary requirements wherenecessary.
Amongst other administration duties,you will be responsible for the pantry and monitoring and reporting on mealwastage and meal requirements in line with trust procedures.
*Further information for the job descriptionand person specification can be located in the 'Supporting Documents' section*
About us
We provide care and support to over half a millionpeople in Wakefield and Kirklees in their homes, in community settings andacross our three hospital sites at Pontefract, Dewsbury and Pinderfields (inWakefield).
Always striving for excellence, we are at theforefront of innovation and research and we invest in teaching and thedevelopment of our workforce.
We live by our values of caring, improving, beingrespectful and maintaining high standards. We listen and learn because we aimto make Mid Yorkshire the best place to work and the best place to receive care.
We have a clear vision, and you could be part ofthis If you share our values and you want to make a difference to the lives ofour patients and their families and carers, we would love to hear from you.
Job descriptionJob responsibilities
Key Responsibilities
Ensuring that patients have a daily menu and provide assistance with meal ordering (as necessary), collate meal numbers and complete all aspects of the M10 paperwork before passing to Cofely at the agreed time. Preparing the patient environment for meals. Inform patients of imminent food service so that they can wash hands or use wipes. Ensure patients who cannot wash their hands are assisted to do so. Ensure bed table is clean, tidy and within reach. Be aware of patients with special requirements, , beaker, plate guards. Set up trays and ensure patients have cutlery, napkins and condiments. Participate and support the delivery of the protected meals initiative (`Red Tray/Serviette) system. Receiving food regeneration trolley to the clinical area, checking that the contents meet the set time and temperature standards and match meal requirements. If there are discrepancies take corrective action with the Trust service partners by informing their help desk. Assist clinical staff in the serving of food (ensuring food is served at the correct temperature). Ensuring that patients receive their correct nutritional requirements, including patients fasting and special dietary arrangements (under the direct guidance of the nursing staff). Serve beverages, collect cutlery and crockery for return to the catering hub. Order patient sandwiches for those requiring food outside of mealtimes and as required prepare and serve additional snacks and beverages to patients as appropriate. Collect cutlery and crockery and return to Cofely In conjunction with clinical staff, assist patients with special requirements at mealtimes. Take responsibility for the pantry, ensure it is clean at all times and check contents of fridge daily and record temperature. In addition, record dishwasher operating temperatures any equipment failures should be reported to Cofely helpdesk services in the first instance. Any actions taken must be recorded by the Housekeeper and followed up in a timely manner. Documentation associated with this should be completed as required on each occasion. Provide a water jug and glass to patients, filling jugs as necessary and changing them twice daily, morning and evening. Dirty jugs/glasses to be returned to catering hub. As part of this service routinely check that jugs and glasses are within patient reach at all times. Liaise with clinical staff with reference to admissions/discharges and update catering services regarding changes to meal requirements. Monitor meal wastage and adjust meal number requirements in accordance with the needs of the patient base, at the end of service before the M10 sheet is returned to Cofely, complete the no of unserved portions columnAdditional Duties
The Housekeeper will be familiar with the Trust Infection Control Policy, ensuring in their work schedule that this policy is adhered to at all times. Be able to understand and follow the National Standards of Cleanliness but specific attention to the colour coding requirements. Liaise regularly and effectively throughout the day with Nursing colleagues regarding the red and green clean requirements. The Housekeeper will communicate requirements to Assistant Housekeepers and work with them to ensure service needs are met. Any possible shortfalls in delivery should be communicated to the floor level Supervisor. Ensure patients are welcomed and are aware of ward/departmental daily arrangements and facilities (, mealtimes, menus, telephones, and location of toilets). They should always be conscious of the needs of the patients. To ensure the clinical area is clean and tidy at all times, , remove unnecessary clutter, keep notice boards tidy and up to date ensuring all notices are laminated in compliance with infection prevention and control policies. Ensure curtains are correctly hung. Liaise with clinical team and report any faults as appropriate. Ensure patients lockers are cleaned daily and, on discharge, both inside and outside of lockers and drug cupboard are cleaned. Clean spillages as and when they occur, swiftly and efficiently. To take prescriptions to pharmacy and collect drugs from pharmacy in a safe and efficient manner. The Housekeeper should go directly to and from the department in a timely manner. To take and deliver messages, including answering telephones. Ensure answering of telephone is done in a manner which the caller will feel confident they are speaking to someone who can deal with the problem. In liaison with Supervisors ensure periodic cleaning/curtain changing is undertaken at the scheduled frequencies. On a daily basis the Housekeeper will be responsible for the team of assistant Housekeepers ensuring that work schedules are followed and completed as required. Reporting daily operational issues to the Supervisors. Report pests/infestations to the PFI helpdesk. Ensure ward/departmental leader is aware. The Housekeeper will participate in the monitoring of the clinical area against the cleaning schedule and ensure standards are continually maintained and monitoring is completed. To ensure safe conveyance/movement of patient. The Housekeeper will be expected to attend regular team meetings as requested by their Supervisor. Person SpecificationExperience
Essential
Good interpersonal and communication skills. Ability to work well as part of the team across the site. Ability to work flexibly, quickly, and accurately.Desirable
Previous experience in catering/caring environment. Previous NHS Experience.Other
Essential
Ability to satisfy Occupational Health screening. Adaptable and flexible according to the demands of the service. Understanding of need to maintain confidentiality.Qualifications
Essential
Good standard of education in English and Maths.Desirable
Level 2 Food safety to work towards qualification within 3 months). NVQ 1 OR 2 in subject relevant to post, such as customer care, support services or infection prevention and control.Personal Attributes
Essential
Friendly and respectful of colleagues. Ability to work on own imitative. Flexible. Good Attendance. Enthusiastic.Knowledge & Awareness
Essential
Good communication both written and verbal. Working in a team environment. Recognising Diversity.Desirable
Awareness of Health & Safety issues. Awareness of Moving & Handling issues.Skills and Abilities
Essential
Develop and maintain positive working relationships. Maintain a safe working environment for self and others. Willingness to take on tasks.Desirable
Record of efficiency. Good communication and positive contributions to previous employment.