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1st/2nd Line IT Engineer
1 week ago
Role: 1st/2nd Line IT Engineer
Company: Join a hardware manufacturing company based in Warrington, founded by gamers and developers specializing on high-performance PCs and gaming tech.
The successful candidate will provide technical support to internal users and be hands-on with hardware builds, including custom, gaming, desktop, and water-cooled PCs. A driving licence and own vehicle are required for weekly support to the Warrington and Bradford offices.
- 25 days holidays, plus bank holidays
- On-site free parking and free EV charging
- Professional development opportunities
- Paid Certifications: Microsoft Partners
- Free breakfasts, regular free lunches, socials, etc.
Responsibilities:
- Contribute to the build of hardware
- Respond to queries via phone, email, and other channels
- Have a genuine interest in gamers, developers, and building PCs
- Willingness to travel to Warrington and Bradford offices weekly
- Good knowledge of computer hardware and software
- Experience with Windows and/or Mac operating systems, Office 365, Intune, Active Directory, Servers, Security
- Driving Licence and own vehicle
If you have the required skill set and are interested in this role, please proceed to apply for immediate consideration and interview.
Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer
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