1st/2nd Line IT Engineer

1 week ago


Warrington, Warrington, United Kingdom In Technology Group Full time £26,000

Role: 1st/2nd Line IT Engineer

Company: Join a hardware manufacturing company based in Warrington, founded by gamers and developers specializing on high-performance PCs and gaming tech.

The successful candidate will provide technical support to internal users and be hands-on with hardware builds, including custom, gaming, desktop, and water-cooled PCs. A driving licence and own vehicle are required for weekly support to the Warrington and Bradford offices.

  • 25 days holidays, plus bank holidays
  • On-site free parking and free EV charging
  • Professional development opportunities
  • Paid Certifications: Microsoft Partners
  • Free breakfasts, regular free lunches, socials, etc.

Responsibilities:

  • Contribute to the build of hardware
  • Respond to queries via phone, email, and other channels
  • Have a genuine interest in gamers, developers, and building PCs
  • Willingness to travel to Warrington and Bradford offices weekly
  • Good knowledge of computer hardware and software
  • Experience with Windows and/or Mac operating systems, Office 365, Intune, Active Directory, Servers, Security
  • Driving Licence and own vehicle

If you have the required skill set and are interested in this role, please proceed to apply for immediate consideration and interview.

Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer



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