Information Advice and Guidance

2 weeks ago

High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire Council Full time
Information Advice and Guidance (IAG) Officer

Location: High Wycombe

Join our team as an Information Advice and Guidance (IAG) Officer and make a difference in people's lives. You will develop and deliver a relevant IAG service for adults, providing tailored support to enable them to plan and participate in programs of learning and development.

Contract: Fixed term contract/secondment until 31 st May 2026

About us

Buckinghamshire Council is a relatively neworganisation that combines the strengths and expertiseof the previousfive councils in the countytocreate positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to providestronger representation for Buckinghamshire, both locally and nationally.

Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK and yet it is incredibly well connected– only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.

We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of different benefits to make sure you are happy both at work and at home.

About the role

As an IAG Officer, you will have the opportunity to assess, monitor, record and review all IAG related work and outcomes to provide an overview of the provision. You will evaluate delivery against defined criteria to ensure standards are maintained and improved, and report back on the effectiveness of IAG being delivered across the whole service.

Some of your day-to-day tasks will include:

  • Working with external providers of IAG to build up a network of support for learners.
  • Undertaking research to identify appropriate learner progression routes.
  • Providing specialist advice and support in IAG sessions to individual learners.
  • Designing and delivering internal IAG sessions.
About you

For this exciting and unique opportunity, we are looking for a candidate who has a background in IAG, feels passionately about supporting adults to improve themselves and is able to use a variety of methods to inspire learners to unlock their potential. Working collaboratively and communicating with a wide and varied audience, including learners, community stakeholders and the wider BAL team.

You must be able to work flexibly, be self-motivated, and respond to the service demand and be able to demonstrate the ability to prioritise and manage a varied workload efficiently.

For more information on the criteria, please refer to the job description.

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

  • All unspent cautions and/or unspent convictions

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious , Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

  • a fair and inclusive culture
  • the chance to really make a difference to those around you
  • health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
  • a unified voice through our Employee Representative Group
  • ongoing support, and the opportunity to develop and progress in your career with us
  • opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Ensuring that children and young people in Buckinghamshire reach their potential is a primary focus within our Education service. It's essential that we provide inclusive and life-long learning opportunities for all of our young people - so we look to raise standards, attainment and aspirations in a number of ways.

Our key priorities include: improving the quality and timeliness of Education, Health and Care Plans and the support families of children with SEND receive; reducing the number of exclusions both permanent and fixed term; and providing the children of Buckinghamshire with the highest quality education possible.

We aim to provide the right support, at the right time for families requiring non-statutory intervention, and provide sufficient, high quality early years and school places for children in Buckinghamshire. Despite Buckinghamshire having a higher percentage of good or outstanding Early Years providers and schools than national averages, we are not complacent.

We are keen to strengthen the services we deliver to provide the children of Buckinghamshire the highest quality education possible.

We recognise and reward you

Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme to those who are eligible and have passed their probation period. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

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