Growth Web Designer

1 week ago

London, Greater London, United Kingdom Suri Full time

Hello, we're SURI (Sustainable Rituals) -we're on a mission to make personal care more enjoyable and sustainable, one daily ritual at a time.

For like-minded individuals who already believe in the power of sustainable choices, we aim to create personal care products that are more sustainable, beautiful, and convenient alternatives. We seek to continually push the boundaries of what is possible and invite honest conversation on our collective journey.

We launched our first product, an award-winning sustainable sonic electric toothbrush, in 2022, and have sold to nearly 200k customers, across Europe US . Along the way, we have received many awards (Red Dot Design Award, DeZeen People's Choice Award, Amazon Innovations Awards, Fast Company Most Innovative CPG Company, and more) and great organic press coverage (Wired, Monocle, The Times, The Independent, GQ, and more).

Our website is the core of our brand, with millions of visitors a year discovering our brand and exploring our innovative products. As a design and performance led business, we want to create digital shopping experiences that are impactful, intuitive, delightful and memorable.

To do this, we need to deeply understand our customer, and design experiences that sell them our products in ways that are enjoyable for that customer, and create positive emotions.

As our Growth Web Designer, you will lead on making us a best-in-class ecommerce experience. In 10 years time, we want people to be using our site as a reference point, "look how SURI did it". To do that, the right person for us will blend customer insight with intuitive, conversion focussed design, and on-brand execution. You'll work across different parts of our site and (growing) product range, from designing subscription flows to sculpting beautiful landing pages, and compelling narratives. You'll have a drive to move quickly and test things, constantly using data and insight to iterate and improve your work.

Responsibilities:

  • Working between the Growth, Creative and Development teams you'll drive the business forward by creating best in class experiences and flows across our website.
  • You'll lead on gathering quantitative and qualitative user insight, whether that's through user interviews, usability testing, or data tools.
  • Understand customer's needs and behaviours, and build flows and web pages that intuitively solve problems for them and are a delight to interact with.
  • Create web pages that creatively and persuasively tell our brand narrative, and make our products desirable.
  • From wire-frames to development ready designs, you'll own the design process and be responsible for moving things forward at speed.
  • Reviewing the performance of the release, identify learnings and find ways to enhance it
  • Maximise the team's impact and learnings through a test, learn, iterate design process
  • 3-5 years web and e-commerce experience, with a deep understanding of UX/UI principles.
  • A proven track record of design work that drove quantifiable improvements in performance e.g revenue, AOV, conversion rate.
  • You thrive on getting deep into the data and the details to improve existing features and journeys
  • You love getting into the customers shoes, understanding how to sell them something, and how that translates to effective design.
  • You're commercially aware, and have a deep understanding of conversion rate optimisation tactics.
  • You are a proactive problem solver who can effectively bring structure to large or ambiguous problems to generate buy-in from stakeholders
  • An understanding of cognitive psychology and how to apply social mechanisms in an ethical way e.g. gifting, referrals, engagement, activation etc
  • 25 days annual leave, plus bank holidays and an additional day for your birthday
  • Flexible working hours
  • Hybrid working - up to 2 days working from home each week
  • 1 Charity Day per year
  • Central London offices- based in London Bridge; a stone's throw from Borough Market
  • 4x "Work from Anywhere" weeks, with no requirement to be in the office those weeks
  • Monthly social events, organised by different team members
  • Access to our Employee Assistance Programme, which grants free therapy and coaching sessions to all staff
  • 5x free toothbrushes every year
  • £1000 personal development budget each year, per employee
  • Fantastic career opportunities; with the chance to grow as SURI does
  • Ross Fridays; dreamed up by our Commercial Manager, Ross; a Ross Friday gives you the opportunity to finish at 3pm on a Friday of your choosing every month
  • Monthly massages in the office
  • Fresh fruit and snack orders every week
  • Cycle to Work scheme, and Electric Bike Cycle to Work scheme
  • Regular product swaps with other fantastic companies

At SURI, we value diversity and welcome applicants from all backgrounds. We look for team members who will positively contribute to our dynamic, passionate culture and believe that an inclusive and diverse work environment is one in which we all thrive.

#J-18808-Ljbffr

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