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Senior Booking Officer
3 months ago
Role Summary
The post holder will be responsible for co-ordinating and undertaking a full range of administration and scheduling processes for Booked Admissions in accordance with Trust Waiting List Policy, Patient Access Policy and JAG Accreditation standards. They will ensure appropriate day-to-day management of the waiting lists to ensure theatre and clinic capacity is filled whilst prioritising workload. The role will include supervision, support and guidance to other booking officers ensuring a quality service is delivered at all times and that Trust Policies and Procedures are adhered to.
Please note that there are plans for this role to move location to Bideford Hospital in the future.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
The post holder will work at an advanced level and will be responsible for delivering a high-quality service to all staff within the specialty, supporting clinical teams to provide an efficient service to patients. This will include booking pre-operative assessment appointments, scheduling treatments and managing waiting lists.
Working Pattern: hours per week, Monday to Friday - Core hours: : - :
Interview Date: Thursday th July 4
For further information please contact: Natasha Hodgson, Booked Admissions Manager, on or an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over , staff, making us the largest employer in Devon. Our core services, which we provide to more than , people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you'll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work schemeThese are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
