Team Leader

2 weeks ago


South Molton, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and experienced Team Leader to join our Clinical Management Centre team at the Royal Devon and Exeter NHS Foundation Trust. As a key member of our team, you will be responsible for providing business support, leadership, and general office management to deliver a high-quality, comprehensive Outpatient Booking service.

Key Responsibilities
  • Provide business support and leadership to the team, ensuring the delivery of a high-quality Outpatient Booking service.
  • Manage and oversee the day-to-day operations of the team, including personnel administration and maintenance of building(s).
  • Deal with visitors to the department and patients via the telephone, providing excellent customer service and support.
  • Work collaboratively with the Multi-disciplinary teams to achieve shared goals and objectives.
  • Supervise and allocate work to staff in lower bands, providing guidance and support as needed.
  • Escalate issues to the Department Lead or Service Manager as necessary, ensuring that problems are resolved promptly and effectively.
Requirements

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Experience of working in a fast-paced, dynamic environment, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Knowledge of business administration and personnel management, with the ability to apply this knowledge in a practical and effective way.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
About Us

The Royal Devon and Exeter NHS Foundation Trust is a leading healthcare provider in the South West of England, with a reputation for excellence and innovation. We are committed to delivering high-quality patient care, and we are seeking a talented and dedicated individual to join our team.

Benefits

We offer a range of benefits to our employees, including:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Flexible working arrangements, including part-time and job share options.
  • Access to our comprehensive occupational health services, including counselling and wellbeing activities.
  • Discounts on shopping, fitness, and leisure options.

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