Team Leader
2 weeks ago
We are seeking a highly skilled and experienced Team Leader to join our Clinical Management Centre team at the Royal Devon and Exeter NHS Foundation Trust. As a key member of our team, you will be responsible for providing business support, leadership, and general office management to deliver a high-quality, comprehensive Outpatient Booking service.
Key Responsibilities- Provide business support and leadership to the team, ensuring the delivery of a high-quality Outpatient Booking service.
- Manage and oversee the day-to-day operations of the team, including personnel administration and maintenance of building(s).
- Deal with visitors to the department and patients via the telephone, providing excellent customer service and support.
- Work collaboratively with the Multi-disciplinary teams to achieve shared goals and objectives.
- Supervise and allocate work to staff in lower bands, providing guidance and support as needed.
- Escalate issues to the Department Lead or Service Manager as necessary, ensuring that problems are resolved promptly and effectively.
To be successful in this role, you will need to have:
- Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Experience of working in a fast-paced, dynamic environment, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Knowledge of business administration and personnel management, with the ability to apply this knowledge in a practical and effective way.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
The Royal Devon and Exeter NHS Foundation Trust is a leading healthcare provider in the South West of England, with a reputation for excellence and innovation. We are committed to delivering high-quality patient care, and we are seeking a talented and dedicated individual to join our team.
BenefitsWe offer a range of benefits to our employees, including:
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Flexible working arrangements, including part-time and job share options.
- Access to our comprehensive occupational health services, including counselling and wellbeing activities.
- Discounts on shopping, fitness, and leisure options.
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