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Front of House Staff

3 months ago

Wigan, Wigan, United Kingdom Mount, Orrell Full time

Do you want to be part of the biggest pub restaurant brand in the country? Hungry Horse has been in existence now for more than 20 years. Being the biggest is good news, but being the BEST is a more important part of our plan.

To be the best we need to deliver a great experience to every guest, every time that they visit one of our pubs or restaurants, so if you are hungry for a new challenge it is time to saddle up and join the team

Position Summary
Interact with customers, take food and drink orders and deliver fantastic customer service.

Key Responsibilities

  • Promote friendly, efficient and effective relationships with all customers and team members
  • Approach all work responsibilities with a positive and proactive nature
  • Take food and drink orders and deliver these to our guests with fantastic customer service
  • Responsible for the payment and accurate charging of all orders taken
  • Carry out open and closedown procedures of the bar at specific times
  • Ensure bar stock levels are monitored and rotated
  • Maintain high standards of cleanliness at the bar and in the customer area
  • Maintain the standards of personal hygiene, dress and appearance as detailed by the House Manager.
  • Drive sales by upselling at every opportunity.
  • Carry out any reasonable request that may be made by the House Manager and any other member of the management team.

Essential Qualities:

  • Honesty and reliability
  • Fantastic people and social skills
  • Proactive and selfmotivated
  • Love your job demonstrate a positive attitude all day every day
  • Ability to follow company procedures and deliver high standards
  • Competent numerical & cash handling skills
  • Flexible and adaptable to perform any other duties as required
  • Ability to work a variety of shifts including weekends, days, afternoons and evenings

We value you:

  • Industry recognised Apprenticeship Programme
  • 33% Greene King Food & Drink Discount (for all managed pubs including Local Pubs and brands such as Hungry Horse, Eating Inn, Old English Inns and Loch Fyne)
  • Excellent Training and Career Progression opportunities across a range of impressive brands and businesses

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 16-30 per week

Salary:
£10.18-£10.42 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • Onsite parking

Day range:

  • Monday to Friday
  • Weekend availability
  • Weekends only

Flexible Language Requirement:

  • English not required

Physical setting:

  • Pub

Shift:

  • Day shift

Experience:

  • Hospitality: 1 year (preferred)

Work Location:
In person