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Operations Coordinator

3 months ago

Ashby de la Zouch, Leicestershire, United Kingdom Ceva Logistics Full time
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That's why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA._

  • CEVA Logistics offers a broad range of endtoend, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world's leading endtoend eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you "Dare to Grow" with us?_
  • YOUR ROLEAs the Operations Coordinator you will ensure operational services are executed in an effective and efficient manner across several transport service providers and different modes of transport. This role oversees daily operations within the control tower to ensure on time delivery and timely follow ups with suppliers and other stakeholders.
This is a Monday - Friday position with every 1 in 4 weekends to be worked.
WHAT ARE YOU GOING TO DO?- First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business

  • Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions
  • Handling of customer requests and supply chain incidents / disruptions
  • Inform / highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise
  • Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers
  • Follow up on missing events and investigate data inconsistencies
  • Provide input to supervisors in the preparation of reporting, monthly reviews and quarterly business reviews


WHAT ARE WE LOOKING FOR?- This position will suit someone who has a passion for customer service and has ideally worked within a logistics or freight forwarding environment.

You will have the ability to think of your feet and effectively find solutions to critical issues in a timely manner.

As you will be communicating with customs on a regular basis, you must be an effective communicator at all levels, both verbally and written.- WHAT DO WE HAVE TO OFFER?- With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.

We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands.

There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROWWe value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.