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Client Service Associate Ii- Asset Owners Edin
3 months ago
As a Senior associate in Asset Owners Fund Accounting Client Operations Team, you will take a lead role as a Client facing contact supporting the Fund Accounting Teams.
Job responsibilities
- Be a point of contact for a significant multiple key Clients within Fund Accounting.
- Represent JPM across client driven and regulatory change discussions for Fund Accounting.
- Work with team and colleagues in region to build out and continuously develop the Client Operations model for our Clients.
- Work closely with change and onboarding colleagues to ensure smooth transition of new products/fund onboarding.
- Participate and lead, where necessary, in Fund Accounting service reviews with the Client.
- Be a communication source for escalation of all issues, service updates, and progress updates for the Client.
- Maintain an open and interactive relationship with internal partners including Client Services, and Custody.
- Supporting the Fund Accounting Teams in Offshore locations to deliver a quality product through efficient issue resolution and proactive client engagement.
Required qualifications, capabilities, and skills
- A strong sense of ownership and responsibility.
- Excellent client facing skills.
- Fund Accounting experience.
- Willingness to make decisions, while ensuring buy in from internal and external stakeholders.
- Strong organizational and time management skills.
- Ability to interact efficiently with Clients and effectively manage client expectations.
- Ability to manage the Clients change agenda with conflicting priorities.
Preferred qualifications, capabilities, and skills
- Knowledge of key operations controls & workflow.
- Strong written and verbal communication skills with complimentary presentation skills.
Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
