Retail Operations Administrator

1 week ago


York, York City, United Kingdom Bestway Retail Full time

Job Title:
Retail Operations Administrator

Employment type:
Permanent - Full Time

Location:
York, York, UK

City/Town:
Dunnington, York

Postcode:
YO19 5RY

Salary:
Competitive

_We have an exciting opportunity for a Retail Operations Administrator to join our Retail Operations team. _
The Retail Operations Administrator will crucial member of the team supporting the Retail Operations team with all administrative tasks.

Your main responsibilities

  • Offer administrative support to the Retail Operations team under the guidance of the Retail Operations Manager
  • Ensure the activity planner is up to date to give the business the most recent information at any given time
  • Provide support with data and analytical insight into key business areas with a focus on salesdriving activity and Customer Services
  • Gather information from stakeholders to include in the weekly communications to field teams
  • Work with Customer Services to tackle the root cause of failures that lead to poor retailer experience high volume of inbound issuebased calls into Customer Services
  • Administer the allocation process from a retail team perspective, including setting up of allocations, providing insight/tracking on presell opportunities, and ensuring that all sales opportunities

About you

  • Ability to establish and maintain internal and external customer relationships at all levels
  • Calm and professional manner
  • Good problem solver
  • Team player with a proactive positive attitude
  • A systematic approach and an eye for detail
  • Competent with Microsoft Office products especially Excel (Vlookups and pivot tables.)
  • Able to create Critical Paths and engage and manage them effectively
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